This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dash began cracking in 2003, and has continued until now it is falling in. I am afraid that the pieces will cause an unknown hazard in the parts housed under the dash.
The contact owns a 1999 Dodge Ram 3500. The contact stated that both front driver and passenger seat belt failed to retract. The vehicle was taken to an authorized dealer, but was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 290,000. Updated 11/17/11 the consumer also stated the dashboard suddenly collapsed into pieces and needs to be replaced. Updated 02/29/12
Crack in dash panel started about Aug 2009, it has now became a full blow mess as large pieces have fallen into the wiring harness inside the dash. This could be a hazard if you roll down the window and some smaller pieces fly up into your face, or could set on wires and catch fire. I know of at least two other 1500's that are 98 and 2000 models doing the same thing as mine.
1999 Dodge Ram 1500. Dashboard has numerous cracks in it. Pieces are falling down inside front compartment and could cause other issues (electrical, etc.). this has been happening for ~5-7 years.
- Evans, GA, USA
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I noticed a very small crack on the passenger side dash, by the door, last summer and didn't think much of it. Now it is completely cracked, front to back, to the middle of the passenger seat.
1999 Dodge Ram quad cab 3500 dash started cracking on passenger side and large piece with sharp edge fell into dash. Dash began splitting in other places soon afterward. Repaired with a molded dash cover that doesn't fit really well.
The dash in my 99 Dodge Ram is severly cracked and I believe that dod ge should be made to replace them this is a big problem in alot of Dodge if the dash is craked real bad and the air bag deploys it can become a deathly situation.
Dash board falling apart on Dodge 3500 1999 diesel truck there is nothing left trying to find after market so far no luck was told one from Dodge is high since started falling apart since two years after it was new Dodge should have to replace is there a recall on this it has fell apart so bad I have to find one because of safety now all electrical wires exposed air conditioner wires showing air conditioner switch will no longer work and it is awful to look at it is a disgrace that Dodge would produce a product this bad and not warranty it I will never by a Dodge again
Dashboard on 1999 Dodge Ram pickup has "spiderweb" cracked into many sharp pieces. This started occurring a week go, and has now spread to most of the passenger side of the dash. In the event of a passenger side airbag deployment, I'm concerned that the dash will disintegrate into many more small chunks of shrapnel flying in the passenger compartment.
The top dash cover is cracking and falling apart into triangle shaped pieces. In frontal collision, I am concerned about the possibility of these pieces posing a danger to the passengers.
Vehicle's dash has cracked in numerous places (10+) some surrounding the passenger airbag. In an accident the airbag could be damaged or cut by the dash failures. In a worse case, parts of the dash could impale the passenger or driver in an accident.
Right side of the dashboard was removed to repair the air conditioning. Dealership denied the problem, and agreed to repair it for 50% of the cost. Dealership caused the defect. The dashboard started cracking around in March/April 2004. The vehicle was taken to the dealer but they indicated that the cracking was not there fault. The crack initially started on the passenger side near the screws by the windshield now there are several cracks on both sides of the dash.
The vehicle was not equipped with and undercarriage shield. The consumer felt the absence of the shield caused corrosion of many components under the hood. The front shock washer which held the shock assembly in place corroded, the fuel rail corroded and the manifold corroded. The vehicle was taken to the dealer who indicated that there was no such part for the truck and if he installed one the trucks warranty would be void.
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- Orlando, FL, USA