This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When this problem first happened in 1998, we took it to the Dodge dealer here in cheyenne, wy and they said the calibrater was bad and fixed the right side only. When it started pulling on the left side, it was worse. My wife was driving home on the frontage road when a car stopped short in front of her to make a turn and she had to slam on the brakes hard and it jerked her into the lane of oncoming traffic and there was almost a head on collision. We took it to our master mechanic at another dealership and he told us this is an on going problem with these trucks. He also said you can't only fix on side. The fact that my wife could have been killed because of this problem and that Chrysler refused to do anything about it is very upsetting. The cost to fix this was $500 and that was only because my wife works at the dealership where it was fixed. Our mechanic had come from the Dodge dealership as a master technician and also drives a Dodge. This needs to be addressed with Chrysler and they need to held responsible and fix the problem. We don't need to lose our loved ones because Chrysler does'nt feel this is a problem.
While driving 50mph & went to apply brakes, master cylinder/power booster studs came out. It split the metal attachment. There were no brakes. Rearended another vehicle. Had contacted manufacturer. A representative checked vehicle's brakes & indicated the brakes were fine & manufacturer was not liable for anything.
When applying brakes vehicle will pulls hard to left. Dealer has resurfaced front brakes, and flushed master cylinder and its lines, but defect keeps reoccurring.
Braking system malfunctioned, causing the brake pedal to go to the floor and there was no braking ability which caused a crash. Dealer replaced the brake master cylinder 3 times. Problem is still occurring.
Initial transmission problem started @ 38000 just out of warranty. Dealer said they couldn't help. I never thought of contacting manufacturer. Trans. Diagnosis complete at 72500 mis, dealer say rebuild, R+R at 89300mis. Brake mastercylinder lid was leaking causing insufficiet fluid level lead to pad and shoe failure. Transmission failure led to lifter failure in the engine. Trans would long shift putiing strain on engine causing a higher rev. Ultimately weakening 2 lifters. I am now hearing a noise and feeling jolts on the steering wheel turning left. Problem is unknown at this time.
- Oakford, PA, USA
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Brake master cylinder prematurely malfunctioned, causing the power brake booster to fail. Also, caused the brake pedal to travel to the floor, resulting in extended stopping distance.
Excessive pedal effort required to stop vehicle in normal braking situations. Front brakes smoke during hard stops or in stop and go traffic. It also gives off a burning smell. Brought back to dealer 2 times and they state that it is "normal". I just found out that in 1997, Dodge changed the master cylinder on this truck to a larger unit. The rest of the brake system components are the same. I would think that this would solve my problem.
When applying the ABS brakes the pedal will intermttently travel to the floor, causing extended stopping distance which nearly caused a collision. Also, dealer replaced calipers/rotors and master cylinder.
Was driving and the ABS and brake light came on, brake pedal went to the floor, took to dealer once and replaced the master cylinder, now the truck is at dealer for rear seal repair.
Going to a camp ground on dirt road, hauling a trailer, going down a hill, driver tried to apply brakes (ABS), had no brakes, ran into another vehicle w/trailer, the other vehicle literally stopped the vehicle at bottom of hill. After inspection, it was found that the master cylinder was faulty.
A D V E R T I S E M E N T S
- Cheyenne, WY, USA