This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takara inflators April 28th 2019 we took our truck to the Dodge dealership to have the recalls fixed as they requested. Mainly the airbags and they did a 28 point inspection. July 1st 2019 someone pulled out in front of my husband and they were involved in a bad accident. The airbags never went off. My husband hit the steering wheel so hard there's a bruise and mark on his chest and the shape of the steering wheel. It also messed up the steering column and the gear selector. The truck is totaled the frame is bent the suspensions ripped off but we can't figure out why the airbags didn't go off. Insurance is being a pain. Dodge said they'd send out an investigator so far no one showed up. Something should be done about this.
Did not recieve information about a airbag safety recall. I lost control driving on ice went off the road into a ditch at 55mph and hit a tree with the front passenger side of the vehicle. Neither air bags deployed. The driver side was replaced in 2015. The passenger side was recalled and II was never notified. The vehicle was totaled.
Takata recall. The contact owns a 2005 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (larry H miller Chrysler Jeep avondale, 10055 w papago fwy, avondale, AZ 85323, (480) 865-3981) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2005 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 16V352000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (milton ruben Chrysler Dodge Jeep Ram, 3508 Washington rd, augusta, ga 30907, (706) 863-6633) was contacted several times, but did not follow up with a call back. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect. Consumer stated air bag has been fixed updated 8/14/18
Involved in a head on collision, air bags did not deploy. This vehicle had been taken into the dealer upon notice of the recall for tekata tk holdings air bags. The repairs were made. Injuries were sustained in this accident, but could have been minimized if our airbags would have deployed. The other driver ran a red light at a high speed driving a 2007 Toyota 4 runner. Her airbags did deploy just fine. I was making a left turn at the intersection of layton parkway and main street in layton, Utah having a green arrow and the right of way proceeded upon visualizing the intersection for all traffic to have stopped, this other driver came off the interstate at a high rate of speed blowing through the red light and hitting us head on. The impact completely lifted my truck up and spun it around a full 180 degrees pointing it in the opposite direction. My rate of speed at the time of the impact was only 5-10 mph
- Uintah, UT, USA
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The contact owns a 2005 Dodge Ram 2500. The contact stated that the vehicle was repaired per NHTSA campaign numbers: 15V313000 (air bags) and 05V462000 (power train). While exiting the vehicle, the horn began to sound and the warning indicators began to flicker independently. The failure was persistent. The vehicle was taken to a local dealer (B&B Chrysler Dodge Jeep Ram 125 grandview avenue, honesdale, pa 18431), but the cause of the failure could not be determined. The contact also stated that the failure was not present prior to the recall repair. The manufacturer was notified and stated that the failure was being investigated. The failure mileage was approximately 375,321.
Takata airbag I received a letter regarding the recall and I went on line so that I would be notified when the part became available. After receiving notice the part was available I called the dealer to make an appointment. They couldn't get me in for 2 weeks. I dropped the truck off at ron tonkin Dodge in milwaukie or. They called and notified me that the part was back ordered for another month. I live 45 miles away and making arraignments for a pick up ride to and from dealer is not easy. Why am I getting letters telling me the parts are available when they are not. This has been going on for over almost a year from the time I registered on line until today. I thought I had the truck sold with the stipulation I had all recalls and service up to date. The buyer does not want to wait for a month. They will buy another truck. After all this, I am not happy. I tried the phone numbers on the notification, I get a very fast busy signal. I hope no one is injured during the wait.
Takata recall, while looking up the status of the passenger ab recall, I found out that replacement ab were available. I had not received a notice that parts were available as I did for the driver side ab. When I called the dealer that replaced the driver side to find out when I could bring my truck in to have the passenger side replaced I was told that they didn't have any replacements in stock, but they could order one, this was on 5/26/17. After two weeks went by without getting a call that my ab had come in, I called the dealer on 6/5/17, and found out that a recall ab part had arrived and that the dealer didn't think it was important to call & let me know that they could fix my truck. I had to schedule an appointment, not for that day or the next day, but 3 days later. So on 6/8/17, I finally had a serious recall item replaced, but it was only because I followed up on it. Then I had to have the dealer order the ab and call to find out why I hadn't been notified when the part came in. Final straw was having to wait over three days to have part installed, when it should have been worked in the day I called. I feel that fca doesn't care about a 12 year old vehicle needing an airbag replaced that endangered not only my life, but the life of anyone that choose to ride in my vehicle for over 13 months. That type of disregard for a previous customer is disgraceful and shows a complete lack of concern for anyone owning one of their vehicles. I'm really writing to let you know that if I hadn't been checking on this regularly, I would still have a defective ab in my truck. Something is wrong with the parts available notification system with this recall system, especially when the dealer has to order a recall part and then can't notify me when the part is available. Then having to wait to get an appointment to have installed for 3 days. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
Takata inflator: It has been a year since I've received official recall notification, frequently inquire, yet told there are no inflators. I'm an automotive engineer, and understand the hazard involved and can act as professional witness. Why isn't NHTSA resolving a very serious safety issue" when will this get fixed or whom do I sue"
"takata recall" I purchased my truck from a dealer in nashville tn that also owned a dealership in Florida. I don't know how long it was in Florida, but the truck had over 2600 miles on it when I purchased in Aug 2005. How do I know what group my vehicle is in since it was originally delivered to Florida, then sold in tn, and now has been in mo since 2008. I now have over 216,000 miles on the truck and I'm concerned over how long I'm waiting to have my airbag replaced.
The contact owns a 2005 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2005 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 16V352000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2005 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 16V352000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacture exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Takata recall. The contact owns a 2005 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall is 6 months old, and replacement parts for takata airbag is not available. I live in a high-humidity zone, and my vehicle is 2005, which is older and more subject to airbag cushion failure in the event of a crash. I am experiencing stress from the fear that my passenger will suffer from shrapnel from the airbag failure.
The contact owns a 2005 Dodge Ram 2500. The contact received notification of NHTSA campaign numbers: 09E001000 (steering) and 16V352000 (air bags). The parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The vehicle was taken to the dealer for recall repairs, but the parts were unavailable. The contact had not experienced a failure.
Takata recall. The contact owns a 2005 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 09/06/17
The contact owns a 2005 Dodge Ram 2500. The contact received a recall notification for NHTSA campaign number: 16V352000 (air bags). The part needed was unavailable to perform the recall repair. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect....updated 01/23/17 updated 03/01/17.
A D V E R T I S E M E N T S
- Benton City, WA, USA