SUBJECT:
Flash: RA3/RA4 Radio Software Enhancements
OVERVIEW:
This bulletin involves inspecting and, if required, updating the radio software.
SYMPTOM/CONDITION:
A small number of customers may experience one or more of the following:
• **Poor or no connection to cellular network (U.S. market only).
• HVAC temperature out of sync with radio display (KL vehicles).**
• Intermittently blind spot chime will not turn off (KL vehicles only).
• Enable High Definition (HD) feature (RA4 radios located in Canada and Mexico).
• Low battery condition due to the radio remaining powered up after the ignition has been
turned off (U.S Markets Only).
• The Radio may switch from SiriusXM to an AM station by itself.
• Uconnect registration always present, can not remove Uconnect account.
• Teleprompter does not appear when pressing the Voice Recognition (VR) button.
• VR operation cancels while in media mode.
• Radio may display previous image before displaying the current image.
• Navigation lost vehicle position during route calculation.
• Navigation displays are missing after vehicle heading changes.
• Navigation giving incorrect guidance to exit the highway.
• FM audio may switch to AM after ignition cycle.
• Text messages appear as sender’s phone number not their name.
• VR phone button may not work at times.
• Audio muted after AUX device is disconnected.
• VR, “ Listen” to text will only play first message.
• Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD
Only).
• Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only).
• SirusXM station information does not update.
• Speed adjusted volume, may not work.
• AM or FM seek or tuner soft keys may be missing.
· Display screen show ambient temperature as ”- - “ not normal values.
