The contact owns a 2009 Dodge Ram 2500. While reversing, the tie rod fractured. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,000. The VIN was not available. Updated 12/03/15 updated 4/13/18; manufacturer was made aware of failure in 2012, they did not have parts to fix it. Updated 10/11/18

- Jasper , MO, USA

The contact owns a 2009 Dodge Ram 2500. The contact stated that he received notification of NHTSA campaign number: 13V529000 (steering) in late December 2013 and attempted to have the vehicle repaired on numerous occasions but the dealer stated that the parts were unavailable. The contact stated that a few weeks later while driving 10 mph, he turned the steering wheel to the left and began to hear a grinding noise. The contact exited the vehicle and noticed that the tie rod was fractured and had shot through the front passengers' side tire. The vehicle was towed to the dealer where they stated that the tie rod needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 48,000. Updated 5/13/14

- Scottsdale, AZ, USA

The contact owns a 2009 Dodge Ram 2500. The contact received notification of NHTSA campaign id number 11V350000 (steering:linkages:tie rod assembly) and took the vehicle to the dealer for service. After the repairs, the contact was reversing from a parking space when the vehicle exhibited a loud, abnormal pop. The contact exited the vehicle and noticed that the front driver's side tire was facing in the opposite direction of the passenger side tire. The vehicle was towed to a dealer where it was confirmed that the tie rod assembly had failed. The vehicle was serviced for the second time per the recall. The manufacturer was made aware of the failure. The contact had not experienced a failure prior to the vehicle initially being repaired per the recall. The failure mileage was 38,791 and the current mileage was 39,100.

- Velspring, VA, USA

Hi, I took my truck to sears to have the tires rotated and the steering checked because I had started to feel crow hopping when making slow turns. When they removed the front tires they checked to find what was creating the crow hopping as I had requested. They found that the cv joint on the drivers side was not working as it should, and upon removing it they also found that the ball joints were bad. At this point I had sears do the work because of safety concerns. They repaired the problem and so far the crow hopping seems to have gone away.I now understand that there has been a NHTSA campaign id#11V350000. I have owned this vehicle since it was new, but have never gotten a recall notice on this problem. I have contacted Dodge and talked to customer service about re-imbursment and was told that there was nothing they could do because the parts replaced where not mopar and possibly because the work was not done at Dodge. I think this is not right because I did not get a notice and I was not taking the truck until it was safe to do so.

- Lockeford,, CA, USA

2009 Dodge Ram. Consumer writes in regards to recall L16. Concerning fracture on the left tie rod end the consumer stated the service dept informed him, in order to check for a fracture, it would need to be done with an ultrasonic detector and a transducer or some type of dye. The consumer stated in his opinion, the recall has not been resolved.

- Staten Island, NY, USA

The contact owns a 2009 Dodge Ram 2500. The contact stated that after the vehicle was parked and engine was turned off, he heard a loud noise coming from the front end on the vehicle. The contact inspected the vehicle and noticed that the front passenger side tie rod was completely fractured. The vehicle was towed to an authorized dealer where the tie rod was replaced. In addition, a front end alignment was performed. The manufacturer was notified of the failure and they advised that there were no recalls related to the defect. The approximate failure mileage was 59,613.

- Blue Springs , MO, USA

The contact owns a 2009 Dodge Ram 2500 quadcab 4X4. The contact stated that the front driver side bolt stud on the tie rod fractured causing a loss of steering capabilities. The vehicle was towed to the dealer who verified that the bolt joint had fractured. The manufacturer was contacted who did not offer any assistance since the vehicle was not included in the recall associated with NHTSA campaign id number: 10V657000 (steering:linkages:tie rod assembly). The vehicle was repaired. The failure mileage was 22,068 and current mileage was 22,468.

- Dudley , NC, USA