This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Dodge Ram 2500. The contact stated that he received notification of NHTSA campaign number: 13V529000 (steering) in late December 2013 and attempted to have the vehicle repaired on numerous occasions but the dealer stated that the parts were unavailable. The contact stated that a few weeks later while driving 10 mph, he turned the steering wheel to the left and began to hear a grinding noise. The contact exited the vehicle and noticed that the tie rod was fractured and had shot through the front passengers' side tire. The vehicle was towed to the dealer where they stated that the tie rod needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 48,000. Updated 5/13/14
The owns a 2009 Dodge Ram 2500 4X4. The contact stated he received notification of NHTSA campaign id number: 13V529000 (steering) and stated that the recall had surpassed a reasonable time for repair. The dealer stated that the part was not available for repair and was not available to give the contact a date when the part would become available. The manufacture was not contacted. The vehicle was not repaired. The contact had not experienced a failure....updated 03-12-14
The contact owns a 2009 Dodge Ram 2500. The contact stated that he attempted to have his vehicle repaired under NHTSA campaign number: 13V529000 (steering) but was informed that the parts were not available. The dealers stated that they were receiving two parts per week. The contact felt that since the failure was reported in November of 2013, there should be a remedy available before February of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. There are no failures at this time.
Have a safety recall N49/NHTSA 13V-529 called dealer and told that Chrysler only sending 1 part per week. I am #89 on the list. That's a year & a half out. Very dangerous. Do I have to park my truck for that long?
Recall N49. I got a notice from Dodge that my call is on recall for the left tie rod ball stud on my truck may fracture. This could cause a loss of directional control and crash without warning. I made an appointment to get it fix and was told I have to wait 36 week before the part are here. This is unacceptable because the car could crash. My dealer is airpark Dodge in scottsdale Arizona 480 556 7400.
- Phoenix, AZ, USA
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The contact owns a 2009 Dodge Ram 2500. The contact referenced NHTSA campaign id number 13V529000 (steering) and stated that the needed part was unavailable to perform the repair. The dealer informed that one part was being sent per week. The manufacturer was notified of the problem. The contact had not experienced a failure.
The contact owns a 2009 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 13V529000 (steering) and the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacture had not been made aware of the problem. The contact had not experienced a failure. Updated 03/05/14
The contact owns a 2009 Dodge Ram 2500. The contact stated that NHTSA campaign number 13V529000 (steering) had exceeded a reasonable time for repair. The dealer advised that they were only authorized to order one tie rod per week and the contact had to be placed on a waiting list that could possibly exceed one year before they would be able to service the vehicle. The contact believed that the recall repair far surpassed what would be considered a reasonable time for repair.
The contact owns a 2009 Dodge Ram 2500. The contact received notification of NHTSA campaign id number: 13V529000 (steering) and stated that the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns 2009 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 13V529000 (steering) and the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer made aware of the problem. The contact had not experienced a failure.
Received recall notice N49/NHTSA 13V-529 regarding the left tie rod ball. Called my dealer (red bluff Dodge) in late December and was told that they did not have the parts. Called again on 1/14/14 and was told that they do not have the parts and that Dodge would only send them one replacement part per week. I am now on a six (6) month waiting list to get this problem fixed.
The contact owns a 2009 Dodge Ram 2500. The contact stated that he received NHTSA campaign number: 13V528000 ( steering). The contact stated that he attempted to get the vehicle repaired on numerous occasions but the dealer stated that the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2009 Dodge Ram 2500. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number: 13V529000 (steering) but was informed that the parts were not available. The contact felt that since the failure was reported in November of 2013, there should be a remedy available before January of 2014. The contact had not experienced a failure.
The contact owns a 2009 Dodge Ram 2500. The contact stated that NHTSA campaign number: 13V529000 (steering) had exceeded a reasonable time for repair. The contact received the recall notification November 2013. The manufacturer was contacted and stated that the dealer was only receiving one part per week. The contact had not experienced the failure. The approximate failure mileage was not available and the current mileage was 103,000.
The contact owns a 2009 Dodge Ram 2500. The contact received notification of NHTSA recall campaign number: 13V529000, steering; however, the part was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified of the failure. There are no failures at this time.
The contact owns a 2009 Dodge Ram 2500. The contact stated that while driving approximately 50 mph, a loud was heard from the front driver's side tire. The steering wheel also became difficult to maneuver. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The contact referenced NHTSA campaign number: 09V005000 (steering) but was advised by the manufacturer that the VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 60,000.
The contact owns a 2009 Dodge Ram 2500. The contact was driving approximately 25 mph when the driver's side wheel began to shake excessively. The vehicle was taken to the dealer and diagnosed as the steering dampener needing to be replaced. The vehicle was repaired and the manufacturer was notified of the defect. The contact received notification of NHTSA campaign id number: 13V529000 (steering) and contacted the manufacturer however, the manufacturer could not confirm if the vehicle was included in the recall. The failure mileage was 35,000.
Was at home, backing out of drive way, , the driver side tie rod fell off! could not get a tow truck inside my drive to take to the dealership to get fixed. So I got a buddy to help me remove the old tie rod end and replace it with a moog tie rod end. Had it realigned. My complaint is Dodge won't reimburse me for the parts and labor. Dodge supposedly checked this out 3-27-12 at bill hodges Dodge in vinita, ok. They did a measurement and decided it was ok. Well not so!, it broke in my drive way backing straight back. What if I had been driving down the turnpike 75 mph? if it needs checked on a recall it needs to be replaced!!!!
Backing up horse trailer and tie rod end broke completely off driver side. Vehicle was inspected on 3/12/12 per recall but nothing was done. Its a shame dealers are sending you off with steering components that are not safe.
The contact owns a 2009 Dodge Ram 2500. The contact stated that the vehicle shook violently while driving at any speed and while hauling a trailer. The contact lost control of the steering while the failure occurred. The vehicle was taken to the dealer several times for the failure; however, the failure was not corrected. The manufacturer was made aware of the failure. The failure mileage was 30,000 and the current mileage was 71,000.
A D V E R T I S E M E N T S
- Scottsdale, AZ, USA