This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Dodge Ram 2500. While driving approximately 30 mph, the front passinger side tie rod suddenly fractured and the vehicle became very difficult to steer. The cause of the failure was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 107,000.
The contact owns a 2008 Dodge Ram 2500. The contact stated that while reversing, the front passenger side tie rod assembly suddenly fractured causing the vehicle to crash into a tree. The vehicle was taken to the dealer, who diagnosed that the tie rod assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 134,000.
The contact owns a 2008 Dodge Ram 2500. While driving approximately 45 mph, the steering wheel seized and excessive force was required to control the steering. The steering wheel became difficult to maneuver. The vehicle was towed to the dealer and the technician stated that the driver side tie rod ball stud on the service parts steering linkage was fractured. The technician informed the contact that the vehicle was included in NHTSA campaign number: 13V528000 (steering); however, the dealer refused to perform the recall repair since the defective part was bolted in rather than clamped in on the vehicle. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000.
The contact owns a 2008 Dodge Ram 2500. The contact received a recall notification for NHTSA campaign number: 13V529000 (steering); however, the part needed for the repair was unavailable. The dealer stated that the driver side tie rod needed to be replaced. The mechanic was uncertain when the part would be available. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2008 Dodge Ram 2500. While driving approximately 55 mph, the steering failed. The contact discovered that the passenger side tie rod detached from the vehicle. The contact performed a temporary repair on the vehicle. The dealer stated that the vehicle was not required to be repaired according to NHTSA campaign number: 13V528000 (steering). An independent mechanic repaired the vehicle. The manufacturer was notified. The approximate failure mileage was 40,000.
- Monclova, OH, USA
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The contact owns a 2008 Dodge Ram 2500. The contact stated while driving 15 mph, the passenger side front tie rod fell on the ground. The vehicle was towed to a local garage. The failure was located within the ball joints which separated due to defective material. A local mechanic replaced the steering pitman, steering arm, the cross shaft, nuts and bolts. The manufacturer was made aware of the failure. The failure mileage was 36,000 and the current mileage was 36,250. Updated 06/26/12 the consumer stated he could not just replace the failed part. He had to purchase the entire steering assembly, due to it being an upgrade. The cost of the steering assembly was $618.61. Updated 06/27/12 updated 08/28/12 updated 09/12/12
The contact owns a 2008 Dodge Ram 2500. The contact stated that after having repairs performed on the vehicle under NHTSA campaign id number: 11V350000 (steering:linkages:tie rod assembly), the steering failed without warning while driving approximately 25 mph. The contact noticed that one wheel was wobbling. The vehicle was coasted to the side of the road and then towed to the nearest mechanic. After diagnosis, they advised him that the tie rod assembly needed to be replaced. The vehicle was repaired for the tie rod assembly. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 147,000. The VIN was unavailable. Updated 03/16/12
The contact owns a 2008 Dodge Ram 2500. The contact stated that while reversing, the steering wheel seized abnormally. The contact examined the vehicle and found that the front driver side tie rod was fractured. The vehicle was towed to the dealer but was not repaired. The failure and the current mileage was 17,000. Updated 03/05/12 Chrysler informed the consumer, the recall applied to the model years that were manufactured in a specific plant. Chrysler stated the consumer's vehicle was not included in the recall. 03/07/12 updated
The contact owns 2008 Dodge Ram 2500. The contact was driving 5 mph when the contact heard a loud noise from the front end of the vehicle. The contact pulled over to inspect the vehicle and found that the front driver side tie-rod was fractured. The vehicle was towed to a local mechanic to have the tie-rod replaced. The mechanic also noticed the passenger side tie-rod was faulty and the ball joints were defective. The contact stated that a crash could have occurred if the vehicle was on the highway during the failure. The failure mileage was 41,000. Kmj
The contact owns a 2008 Dodge Ram 2500 crew cab. The contact stated while driving approximately 5 mph he suddenly lost control of the steering wheel. The vehicle was towed to a dealer who advised him that the drivers side front tie rod end had fractured and caused the steering to fail. The drivers front tie rod end was repaired; however, in less than a year, the identical failure recurred causing the same failure with the steering. The vehicle was taken back to the dealer and repaired on the drivers side. The failure mileage was approximately 97,000.
The contact owns a 2008 Dodge Ram 2500. The contact stated that while parking the vehicle, the front driver side tie rod end fractured and damaged the rim. The vehicle was towed to the dealer who confirmed that the tie rod was fractured. The manufacturer was made aware of the failure and offered to pay for a portion of the repair costs. The vehicle was repaired. The failure and current mileage was 80,000.
The contact owns a 2008 Dodge Ram 2500. The contact was entering a residential highway at less than 5 mph when the vehicle lunged forward and began hesitating. The contact exited the vehicle and discovered that the front tie rod had fractured and was puncturing the front driver side tire. The vehicle was taken to the dealer where the contact was awaiting repairs. The failure and current mileage was approximately 38,900.
2008 Dodge Ram. Consumer expresses discontent with several problems with vehicle the U-joint, tie rod, steering linkage and axle all had to be replaced. The consumer stated most recently, the check engine light illuminated.
The contact owns a 2008 Dodge Ram 2500. While driving 45 mph she noticed that the vehicle was not driving in a straight line, it swerved to the left without her touching the steering wheel. She parked the vehicle and noticed that the left front tire was turning and the right front tire was not. The vehicle was towed to the dealer. The dealer stated the front tie rod failed and it came out of the ball joint. The vehicle will be repaired. The failure and the current mileages were 41,000.
The contact owns a 2008 Dodge Ram 2500. The contact received a recall notice for NHTSA campaign id number 09V005000 (steering:linkages:tie rod assembly) and immediately called the dealer. He was informed that the part for the remedy was on backorder. The failure has not been remedied properly. The current mileage was 10,000.
2008 Dodge Ram 2500 had a problem with the steering control due to a faulty part. Consumer states that he received a recall for the part that caused the accident after being told previously there was no faulty part. The mechanic informed the consumer the stud which held the tie rod end to the pitman arm was broken in a location which caused the vehicle to go out of control.
The contact owns a 2008 Dodge Ram 2500. The contact received a recall notice pertaining to the steering component on his vehicle. The dealer stated that the parts for the repair would be unavailable for several weeks because Chrysler was only supplying two recall remedy kits per week. The NHTSA campaign id number was unknown. The current and failure mileages were less than 5,670. Updated 4/14/09 updated 04/17/09.
A D V E R T I S E M E N T S
- Springer, NM, USA