This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Dodge Ram 2500. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number: 13V529000 (steering) but was informed that the parts were not available. The contact felt that since the failure was reported in November of 2013, there should have been a remedy available before April of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure. Updated 5/19/14 updated 8/8/17
The contact owns a 2008 Dodge Ram 2500. The contact stated NHTSA campaign number: 13V529000 (steering) had surpassed reasonable amount of time for repair. The dealer stated the part was not available. The contact was placed a on a waiting list. The manufacturer was not alerted of the delay in the recall repair. The vehicle was not repaired. There are no failures at this time.
The contact owns a 2008 Dodge Ram 2500. The contact stated that while driving 20 mph, he heard a loud noise as the vehicle came to a complete stop. The contact mentioned that after inspecting the vehicle she noticed that the driver's side tie rod was fractured. The contact stated that she previously received notification for NHTSA campaign number: 13V529000 (steering) and had been waiting for the parts to become available. The vehicle was taken to an independent mechanic where the technician verified the failure and replaced the tie rod, upper and lower bolt joints. The manufacturer was made aware of the failure. The vehicle was repaired. The failure mileage was 48,000 and the current mileage was 60,000.
The contact owns a 2008 Dodge Ram 2500. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number: 13V529000 (steering) but was informed that the parts were not available. The contact felt that since the failure was reported in November of 2013, there should have been a remedy available before March of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
- Mccool Junction, NE, USA
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The contact owns a 2008 Dodge Ram 2500. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number: 13V529000 (steering) but was informed that the parts were not available. The contact felt that since the failure was reported in November of 2013, there should have been a remedy available before March of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
The contact owns a 2008 Dodge Ram 2500. The contact stated that he received a recall notice for NHTSA campaign number 13V529000 (steering) and was informed by the dealer that the parts for the remedy were not available. The manufacturer was not contacted about the failure. Updated 05/12/14 the consumer stated the failures ranged from moderate to violent shaking if the steering components after encountering rough highway conditions, while traveling at highway speeds. Updated 05/14/14
The contact owns a 2008 Dodge Ram 2500. The contact stated that while driving 70 mph over a road bump, the entire vehicle began to shake violently. The contact then coasted to the shoulder and was able to decelerate to a complete stop. The contact proceeded to drive and the vehicle functioned normally. The vehicle was not taken to the dealer for inspection. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 40,000.
The contact owns a 2008 Dodge Ram 2500. The contact stated recall NHTSA campaign number: 13V529000 (steering) had surpassed a reasonable about of time for repair. The dealer was contacted and simply stated that the part was not available. The manufacture was contacted and could not provide a time frame for when the repair was expected to begin. The vehicle was not repaired. The contact had not experienced a failure.
Recall issued but dealer can not get parts. Safety recall N49/NHTSA 13V-529 we have limited number of days to have this replaced as we are planning a 5,000 mile trip with this pickup pulling a 35 ft travel trailer.
TL-the contact owns a 2008 Dodge Ram 2500. The contact stated while departing from the driveway driving approximately 2 mph, there was a loud sound from the bottom of the vehicle. He had a previous recall repaired by the manufacturer campaign id number(N49/nhtsa13V-529). The manufacturer was notified of the failure. The previous failure was repaired by an authorized dealer. The ball joint to the steering broke as he was traveling and the vehicle had to be towed to an authorized dealer. The vehicle was repaired for a different problem not related to the recall. The failure mileage was 47,000. Dyd
The contact owns a 2008 Dodge Ram 2500. The contact stated that NHTSA campaign number 13V529000 (steering) had exceeded a reasonable time for repair. The dealer advised they received one part per week and the contact was on a three month waiting list. The manufacturer advised the part was restricted. The contact had not experienced a failure. Updated 03/21/14 updated 3/28/2014
There is a recall on the left tie rod on my truck. The letter states that the tie rod can break and cause an a loss of control or crash without warning. I called my dealership, classic motors in richfield ut 435- 896-4441 and they put me on a waiting list that is one and one half years long! I have a truck that may crash at any moment without warning and my dealer can not get parts for 18 months. They can only get one part a week and they over 75 trucks in front of me. This seems completely unacceptable to me. They are creating a huge liability problem for themselves. Please help me remedy this issue quicker.
The contact owns a 2008 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 13V529000 (steering); however, the dealer stated that the part was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was made aware of the problem. There are no failures at this time...updated 04-23-14
I appreciate your hard work in establishing safety recall N49/NHTSA 13V-529 affecting 2008-2012 Ram trucks where "the left tie rod ball stud may fracture causing loss of directional control and/or crash without warning." But, I contacted my Dodge dealer in bellingham, wa on Jan 6, 2014 as instructed by Chrysler and have had 2 service appointments cancelled because they do not have the parts yet. My dealer is telling me that I may have to wait another 4 months or more. I am still number 15 on the list of over 70 requests and they tell me they are only allowed 1 part per week from the factory and sometimes don't even get that. I called 2 other Dodge dealers in nw Washington and got a similar story. One dealer told me the factory needed the parts to still make new trucks which is limiting the supply for the recall, but not to worry because he had only seen one serious steering failure from this problem so far...! driving my truck with the thought of suddenly loosing steering control without warning for another 4 months doesn't make me feel all that safe or responsible. Nor the thought of all the other trucks out there that may have to wait another year or more to be fixed. Is this type of delay normal with such a serious recall? thank you for your time and concern. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
This vehicle was recalled because of a problem with the steering linkage that could cause the driver to lose control of the vehicle and crash. When we took it to the dealer to verify the problem we were told that the defective part needed to be replaced but it would take 6 months because the manufacturer (Chrysler) only ships 1 part per week to dealers. In other words, we have to drive a defective truck with a 4 year old child in the back seat for six months because there is a backlog of trucks needing the part replaced. Is this ok with your Agency" does president obama agree with this"
Safety recall - Chrysler has recalled left tie rod N49/NHTSA 13V-529. Recall notice states "if your dealer fails or is unable to remedy this defect without charge and within reasonable time, you may submit a written complaint...." to this website. When dealer was called - see dee motors anaconda, mt - 59711 - service manager mentioned that Chrysler is only allowing 1 tie rod end part per week. I have 24 appointments ahead of me. I am on a waiting list but 4 months of wait time is "not reasonable"....
2008 Dodge Ram 2500. Consumer writes in regards to the length of time to complete tie rod ball stud recall notice. The dealer informed the consumer, they were only allowed to order one set of parts, once every two weeks.
The contact owns a 2008 Dodge Ram 2500. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number: 13V529000 (steering) but was informed that the parts were not available and that the deakler was only receiving one part per week. The contact felt that since the failure was reported in November of 2013, there should be a remedy available before January of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
The contact owns a 2008 Dodge Ram 2500. The contact stated that while driving approximately 35 mph, he suddenly lost control of the steering wheel and crashed into a ditch. The contact was not injured and was able to exit the vehicle to further inspect the vehicle. He then discovered that the front passenger's side tie rod was fractured. The contact notified the manufacturer of the failure, who sent a representative to further examine the failure. The representative concluded that the defect was erroneous. The manufacturer informed the contact that no assistance would be provided. The vehicle was not repaired. The VIN was not available. The failure mileage was 94,000.
A D V E R T I S E M E N T S
- Winston-Salem, NC, USA