This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 13V528000 (steering). The vehicle was taken to a dealer. The technician refused to do the repairs under the recall because the vehicle was modified with a dual steering stabilizer. The vehicle was not repaired. The manufacturer was notified of the issue and stated that the dealer should perform the recall repair. The contact had not experienced a failure.
The contact owns a 2008 Dodge Ram 2500. While the vehicle was undergoing a routine inspection at the dealer, the technician diagnosed that the front tie rod and steering shocks needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA campaign number: 13V528000 (steering). The manufacturer was not notified of the failure. The failure mileage was 66,721.
The contact owns a 2008 Dodge Ram 2500. The contact received a notification for recall NHTSA campaign number: 13V529000 (steering). However, the part needed was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
About 11 months ago I received a recall notice from Chrysler for my 2008 Dodge Ram 2500 pick up truck, it was for a suspension problem with the tie rods, recall #N49/NHTSA 13V-529 I called my local Dodge dealer where I bought the truck and they said they could not get the parts, I called several months later and they told me the replacement parts had been "recalled". I have contacted them numerous times still no parts. I have called Chrysler several times and get the same run around, no parts available. This is a real safety issue as the failure of the parts could cause me to crash. I would think Chrysler would be nervous as the liability issue could be very expensive. What if they fail and someone is killed, is this my fault would I be liable? this has been going on for almost a year and still not resolved.
- Hereford, AZ, USA
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While traveling on an interstate highway the vehicle hit a bump and began to shake violently. I slowed the vehicle and the shaking subsided however steering control was minimally maintained. Subsequent bumps or increase in speed resulted in the shaking. The vehicle was stopped and inspected. At that time it was observed the right tie rod end had become completely detached from the steering knuckle. The vehicle was towed to a Dodge dealer. The dealer indicated this vehicle was not part of the recall and replaced the right tie rod assembly at my expense. Further inspection showed the left tie rod end also showed excessive wear and was also subsequently replaced.
The contact owns a 2008 Dodge Ram 2500. The contact received a recall notification for NHTSA campaign number: 13V529000 (steering); however, the part needed to repair the vehicle was unavailable. The manufacturer was notified. The contact had not experienced a failure.
2008 Dodge Ram 3500. Consumer writes in regards to left tie rod recall notice. The consumer stated the tie rod broke causing his truck to cross traffic, which resulted in him landing in a ditch. Chrysler sent the consumer a letter stating the repair order he submitted, did not show replacement of parts or services involved in the recall. According to the invoice, the right outer tie rod end broke and damaged the right sway bar end link.
I have received an recall notice in January 2014. I was told to wait until April to set up an appointment for servicing my vehicle. It is now the end of August. I have made repeated phone calls and I was told that I am on the list. Call back in a month. I have and now it is just a nuisance. I have called other dealerships and they have told me that customers have called in December and their vehicles are still on the list to get repaired. Why would a manufacture have a recall when they can not honor it. The letter stated, "important safety recall N49/NHTSA 13V-529", is a joke. This notice should not be sent out unless they can honor it!
At higher speeds the front end starts to shake violently (death wobble) to the point of loosing control, you have to come to a complete stop to get it to stop which can be a problem when driving on the freeway I've took it to the dealer and they said it was the ball joints so I had them replaced it didn't help I also replaced the shocks and steering dampener all this at my own expense. I've had the truck in twice for recalls on the tie rod ends also. From the research I have done online it seems that alot of owners are having the same trouble with no help from Dodge to correct the problem.
The contact owns a 2008 Dodge Ram 2500. The contact received a recall notification for NHTSA campaign number: 13V528000 (steering); however, the part needed for the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the delay. The contact had not experienced a failure.
Received notice approximately 6 months ago, same story as the other complaints I've seen for this same issue. Dealer states that they don't have parts... not enjoying driving my family around thinking about the possibility of having an accident for the entire duration that we've known about this. Hard to fathom why they even bothered to send out notice with no ability to follow through and remedy the defect.
While driving this truck at approximately 60 miles an hour I hit a expansion joint as I was on a slight left turn cause the vehicle to shake violently almost losing control until I slowed down to below 30 miles an hour then the suspension stabilized. This has occurred on many occasions since the first incident and I have learned to anticipate when this may occur and expect it. I have taken vehicle to have suspension check and they have found no problems. It was recommended that I put a dual shock absorbing steering stabilizer on this vehicle. This was done and did not correct the problems.
There has not yet been an incident but we have been trying to comply with this safety recall since January 20, 2014 and our dealer does not yet have the part from Chrysler to repair our truck. Why?? I believe the dealer to be honest in their attempt to obtain the parts and do not understand why there is not a designated operation to produce and provide these needed safety corrections.
The contact owns a 2008 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 13V529000 (steering) and stated that the part to do the repairs was unavailable. The manufacturer was made aware of the issue. The contact did not experienced a failure. The VIN was not available.
The contact owns a 2008 Dodge Ram 2500. The contact received a notification of NHTSA campaign number: 13V528000 (steering) and stated that the part to do the repairs was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Dodge Ram 2500. The contact stated that the vehicle was included in NHTSA campaign number: 13V529000 (steering). The contact stated that he had contacted the dealer and the manufacturer numerous times and there was no estimated date when the parts would be available for the recall repairs. The contact felt that the repair was not taken care of in a reasonable amount of time. The contact had not experienced a failure. The manufacturer was not notified of the issue.
The contact owns a 2008 Dodge Ram 2500. The contact received a recall notification of NHTSA campaign id number: 13V529000 (steering) however, the contact was not able to have the vehicle serviced under the recall because the part needed was unavailable to perform the repair. The dealer was unable to provide an expected date for the remedy part to become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2008 Dodge Ram 2500. The contact attempted to have the vehicle repaired under NHTSA campaign number: 13V529000 (steering); however, the dealer stated that the parts were not available. The contact had not experienced a failure.
The contact owns a 2008 Dodge Ram 2500. The contact received a recall notification for NHTSA campaign number: 13V528000 (steering); however, the part was unavailable to repair the vehicle. The manufacturer was notified. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Gallatin, TN, USA