The contact owns a 2008 Dodge Ram 2500. The contact was driving approximately 65-70 mph when the vehicle stalled and the check engine light illuminated. The vehicle was towed to the dealer where they advised the contact that the converter deisel exhaust needed to be replaced. The vehicle was repaired. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 40,800.

- Las Vegas, NM, USA

The contact owns a 2008 Dodge Ram 2500 diesel. The contact stated that the check engine lamp illuminated. The contact mentioned that the failure occurred several times. The vehicle was taken to the dealer who diagnosed that the catalytic converter and oxygen sensors were defective and needed to be replaced. The remedy failed to repaired the problem. The vehicle was taken back to the dealer who diagnosed that the turbo and egr temp tube needed to be replaced. The manufacturer was made aware of the failure who did not offer any assistance. The vehicle was not repaired. The failure mileage was 2,951 and the current mileage was 45,000.

- Rhinelander, WI, USA

I took my 2008 Dodge 2500 into the dealer after experiencing a "pop" sensation in the front end at low speed (5-10mph). The dealer stated that both tie rod ends where worn out as well as both upper and lower ball joints. I spoke with the manager as the truck is out of warranty and he stated this was normal wear and tear. I then contacted the Chrysler help line. Initially they gave the impression that they may be able to assist me with this problem. However in a return phone call, they stated they could not do anything because of the mileage. Of course I asked them how was it possible for the whole front end to be shot at 70,000 miles when it was suppose to have a heavy duty suspension as it is a diesel and the truck has never hauled any kind of weight or been off road. The other point I made with them was they know they have a problem because in order to replace the tie rod ends, you have to replace the whole assembly from the tie rod ends all the way to the pittman arm because it was redesigned. Go figure! additionally I have had the turbo charger replaced twice because the dealer said the unit was bad. My main concern now is the steering as it is going to cost me $2500 to correct and I do not have that laying around.

- Virginia Beach, VA, USA

The contact owns a 2008 Dodge sprinter 3500. The contact was driving at approximately 55 mph, when the vehicle suddenly lost power and the check engine light illuminated. The contact pulled over and had the vehicle towed to an authorized dealership; the dealer did not find any problems after inspecting the vehicle. The failure mileage was approximately 5,300. The current mileage was approximately 5,500. Updated 11/03/10.

- Fleetwood, PA, USA

My husband and I bought a new 2008 Dodge Ram 2500 diesel a year ago. Within the first 500 miles the check engine light came on. We called the dealer and were told this was normal and not to worry, just drive the truck, stop, turn it off, restart and drive it, until the light goes off. The light turned off the next time we started the truck, so we figured it was ok, maybe we were overreacting. Well a month later it happens again, we called the dealership and were told the same thing, don't worry, just start it, drive, turn it off, and turn it back on. We took the truck in the third time this happened, they told us it was no big deal, that this was "a normal problem" and the emissions sensor just needed a cleaning, which they did. We were told when we picked it up that everything was fine, but two weeks later it happened again, we took it back to the shop and they cleaned the sensor again. Right after we got the truck back, we had absolutely no power, it struggled to get up a small hill, we took it back to the shop, and they held it for four days. When we got it back they told us there was absolutely nothing wrong with it, but the next time this happened bring it right back and they would replace the turbo and the emissions sensor again. We have only owned this truck for a year, and I have called Dodge with my complaint but was told to email the complain, and when I emailed it, I was told to call, which to me seems like a run around. We were told by the mechanic at the dealer this was a ongoing issue but there was nothing he could do about it, except for continuing to clean the sensors or replacing the turbo, which will still not stop the problem.

- Lebanon, OR, USA

The contact owns a 2008 Dodge Ram 2500. While performing regular maintenance on the vehicle, the contact found a defect in the egr cooler and firewall pad. The firewall installation pad made contact with the egr cooler on the engine, which could result in a fire. The manufacturer stated that they had no information for NHTSA campaign id number 08V641000 (engine and engine cooling:engine:diesel). The dealer stated that they could cut the installation out of the vehicle; however, the contact was hesitant to agree with that type of repair because it would affect the heating system in the vehicle. The failure and current mileages were less than 5,000.

- Marriotsville , WA, USA

Dodge diesel turbo sooting up. Can not even drive the truck without the turbo sooting up. Goes back to the dealer every week or two.

- Rosenberg, TX, USA