This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Received recall - left side ball stud to replace. Called local dealer Jan 6. instructed to call back in 7 - 10 days - called back Jan 13 -- told to come in, so not need appointment. ( 45 miles to dealer one way) visited dealer on Jan 14th - looked at truck and informed me that they had to order parts. -- called Jan 24th - will call us in a couple of days, no call. Called Feb 4th - told our parts were not in and did not know when the parts would be in. Informed that Chrysler was only giving the dealer one set a week. To date (Feb 19th, 2014) we have not received a call from dealer, replacement is not completed. Note: Notification stated that the ball stud on my truck may fracture under certain driving conditions and this could cause a loss of directional control and or crash without warning. To me this is serious and needs attention ! this truck is used to haul cattle & horses & farm duty. I am concerned.
I have a 2008 Dodge Ram pickup truck- the dashboard is reflected onto the windshield and impairs vision, especially when it is sunny and makes it hard to see clearly through the windshield. I have had four other trucks of the exact same size etc. But never had a vision problem from the dashboard being superimposed onto the windshield.
- Dallas, PA, USA
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- Sprague River, OR, USA