This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Dodge Ram 2500 hd. The contact stated that while driving approximately 20 mph, the vehicle made a sudden sharp turn to the left and crossed the median line into the opposite lane into on coming traffic. The contact was able to merged to the side of the road and stop the vehicle. The vehicle was towed to the dealer who diagnosed that the front passenger side tie rod had fractured. The tie rod assembly was replaced. The vehicle was repaired. The manufacturer was notified of the failure but no solution was offered. The failure mileage was 66,000.
The contact owns a 2007 Dodge Ram 2500. While driving more than 60 mph, the front end of the vehicle shook. An independent mechanic stated that the front passenger side tie rod needed to be replaced. The contact received a recall notice for NHTSA campaign number: 13V528000 (steering) in January of 2014. The dealer and manufacturer stated that the parts were still unavailable to repair the vehicle. The failure mileage was 114,000.
The contact owns a 2007 Dodge Ram 2500. The contact stated that while driving at various speeds, the vehicle would jerk violently. The vehicle was taken to the dealer. The technician diagnosed that the left tie rod was defective and as a result, they needed to installed a retro kit, which included the tie rod and steering box. Also, the technician stated that the axle joints, the bearings and the bolt joints were defective and needed to be replaced. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in recall NHTSA campaign number: 13V528000 (steering). The vehicle was repaired. The failure mileage was 60,000 and the current mileage was 65,000.
The contact owns a 2007 Dodge Ram 2500. The contact stated while making a left turn the tie rod ball broke. The vehicle was towed to an independent mechanic who replaced the linkage tie rod assembly. The failure recurred and the right tie rod ball broke. The contact replaced the tie rod linkage. The manufacturer was notified. The approximate mileage failure was unknown.
Left tie rod ball stud fractured while making a sharp left hand turn in a parking lot. This item was replaced by Chrysler approximately two years prior under a recall. I towed the truck to autoworld Dodge - petaluma (Chrysler dealership) for repair. They insisted the broken part was out of warranty and was my responsibility to repair. I had no choice but to have them make the repairs at my expense. This failure was a clearly known problem, but they would not stand behind their product. Is there any recourse for their failure to comply with an obviously recalled part (NHTSA campaign id #11V350000, action #PE11009)?
- Petaluma, CA, USA
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The contact owns a 2007 Dodge Ram 2500. The contact stated the vehicle was taken to the dealer numerous times since the front end was swerving out of control while driving over a bump in the road. The dealer advised the contact that there was nothing wrong with the vehicle; however, while driving 70 mph the drivers front wheel tie rod broke in half. The vehicle was towed to the contacts home. The vehicle was not repaired. The VIN was not available. The failure mileage was 44,050 and the current mileage was 110,000.
The contact owns a 2007 Dodge Ram 2500 quad (na). The contact received notification of NHTSA campaign id number: 07E009000 (suspension) and took the vehicle to the dealer where they repaired the front end linkage. Approximately one year later, the contact was attempting to pull out of the driveway when she heard a loud noise and noticed that the front right passenger tie rod was fractured in two. The vehicle was taken to the dealer again where they replaced the steering linkage and tire rod. The contact informed the manufacturer who was unable to offer any assistance. The current mileages were approximately 30,500. The failure mileages were approximately 18,000. Updated 3/2/2011 updated 04/04/11
The contact owns a 2007 Dodge Ram 2500. While driving approximately 10 mph the front passenger side tire turned sideways and the vehicle continue to drive into a ditch. The contact was an independent mechanic and was able to determine that the front passenger side tie rod and lower ball joint failed. The contact stated that he was able temporarily repair the vehicle. The vehicle was taken to an authorized dealer where the tie rod and lower ball joints were replaced. The failure and current mileages were 76,000. The VIN was unavailable.
The contact owns a 2007 Dodge Ram 2500. While traveling at 10 mph, the front passenger tire began fracturing from the vehicle. The dealer replaced the front tie rods. There was no prior warnings of the failure. The VIN was not available. The current and failure mileages were 64,000.
The contact owns a 2007 Dodge Ram 2500. The contact stated the while driving at 55 mph, the tie-rod fractured and caused the contact to lose control of the vehicle. The vehicle was towed to the dealer and replaced the tie-rod with a new kit. The manufacturer was no longer producing the part needed for his particular year, make and model. The contact stated the failed tie-rod could have caused a serious crash. The failure mileage was 73,908.
The contact owns a 2007 Dodge Ram 2500 diesel. While driving 45 mph he lost vehicle control. He was able to pull to the side of the road. Upon further inspection he noticed that the front tie rod fractured. The vehicle was taken to the dealer, in which he was advised that the tie rod assembly needed to be replaced. The current mileage was 83,800. The failure mileage was 82,600.
A D V E R T I S E M E N T S
- Kerns, UT, USA