This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2005 Dodge Ram truck with 31,700 miles on it began shuttering and having braking problems. A Dodge dealership identified that both front rotors on the vehicle were warped and needed to be replaced. Replacement was required at my expense to correct although the vehicle was still under warranty. It was denied warranty replace due to being a brake component and subject to normal ware. The brake pads and brake components themselves still had 80% usage available. I disagree that front rotors should fail at 30K miles on a new vehicle but normal brake components do not. I consider this a defect in manufacturing and a safety concern.
The contact owns a 2005 Dodge Ram. When the brakes were depressed at 30 mph and above the vehicle vibrated. The vehicle vibrated consistently since it was purchased on April 20, 2007. The contact has not driven the vehicle since the failure occurred and stated that the rotors werewarped. The current mileage is 12,981, and failure mileage was 12,950.
2005 Dodge Ram 1500 P/U truck bought new in 12/2005...brought to dealer @ 5,655 miles with warped rotors, causing the truck to shake when braking. Brake rotors were cut...problem temporarily solved. Returned to dealer @ 9,712 miles....for the same problem. This time the rotors were replaced...but the original brake pads were re-installed. At 17,000 miles....trucks begins to shake again while braking... returned to the same dealer @ 20,727 miles...they said the front rotors were warped again...though it was out of warranty. After I expressed unhappiness with their answer, they did take another look at the vehicle. They said the front seemed to be ok....and now the rear rotors were warped, though of course it is not covered any longer by the factory warranty. At this point, the truck is 15 months old...has slightly over 20,000 miles and is not safe to drive...with no help from Dodge.
Front end shutters during brake application. Front rotors are warped. Replaced the original at 7600 miles, second set at 12200 miles and now at 17800 miles they are warped again.
- Selma, AL, USA
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- Temple, NH, USA