This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The lock on my driver door is stuck in the locked position and will not unlock with the key fob, outer manual lock, or interior power lock. Cannot even pull up the lock, can only open door by pulling interior door handle. Researched and this is a pretty common problem across all Dodge models around my year model.
Driver door lock is stuck down in lock position. Power door locks and key will not open door. Door will open from inside door latch. Have been many complaints on this issue on the forums.
Driver door power lock actuator failed, resulting in disabling the outside door handle and the only key cylinder on the vehicle. As a result, the keys were locked in the truck with the motor running, and there was no way to enter the vehicle with a spare key since there is no lock cylinder on the passenger side door on this truck. Note that locking the keys in the truck with the motor running when experiencing this failure is virtually inevitable with this truck, since it automatically locks the doors when you reach 10 mph and the other three doors stay locked when you exit from the driver door. I had to call aaa to open the truck since there was no way to get in even with a spare key, since this failure disables the only door lock on the truck. I believe this is a safety concern since being locked out of your running vehicle in the winter could be a safety hazard, especially if you are out of cellphone range or your cellphone is locked in the vehicle, as mine was.
The contact owns a 2005 Dodge Ram 2500. The contact stated that the passenger side door would not unlock when using the key. The dealer repaired the vehicle, however, the contact was unsure of what they repaired. The current mileage was 18,500 and failure mileage was 18,400.
- Woodbridge, VA, USA
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- Nashville, TN, USA