This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Dodge Ram 2500. While driving 35 mph, the contact heard a noise coming from the front driver side of the vehicle. The contact took the vehicle apart and stated that the cause of the failure was the front driver side wheel hub. Approximately one month later, the noise recurred when the vehicle came to a stop. The contact removed the front passenger side wheel and found that the universal joint failed. The failure mileage was 85,000 and current mileage was 91,000.
Left wheel bearing on my 2004 Ram 2500 truck has been replaced 8 times. The failure occurs under normal driving conditions. Two dealerships have worked on the problem but they have not been able to correct the malfunction. The seal of the wheel bearing has been broken every time. The first incident occured shortly after I purchased the truck. Mileage was approximately 2200 miles. Recently, the last four times, the seal was broken approximately every 3000 miles. Dodge dealership (arrigo Dodge, West palm beach, Florida) claims that Chrysler will not authorize them to repair additional parts (spindles, front end, etc.), however, a Chrysler representative has stated that the dealership has the authority to make any repairs that need to be done. Dealership claims that this is the first time that a vehicle has been brought in with this type of repair.
- Hollywood, FL, USA
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- Andover, CT, USA