Vehicle is a 2004 Dodge Ram 2500 with automatic transmission and a diesel engine. I exited the vehicle to check an issue with home construction. Put the vehicle in neutral on a flat street in phoenix opened the door and walked approximately 20 feet. A coworker yelled at me as my truck took off in reverse, wasn't rolling. While going backwards the door hit palates of roof tile and bent the door back. The truck eventually rolled into a home and stopped. The gear was still in neutral. Called Dodge, was told there was no problem with truck and there was nothing to correct. A year later, there was a recall for this same problem. Called Dodge to make a claim, and was told that this vehicle was not included in the recall due to the VIN although my truck and options match the recall description. I want my vehicle fixed, and the insurance company reimbursed for the repairs $3000. Think the recall needs to be expanded and not be based solely on VIN numbers, but the description of the vehicle and associated options listed in the recall.

- Gilbert, AZ, USA