10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
66,205 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Dodge Ram 2500 steering problems

steering problem

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2004 Dodge Ram 2500 Owner Comments (Page 1 of 7)

problem #134

Nov 062011

Ram 2500

  • miles

A D V E R T I S E M E N T S

The contact owns a 2004 Dodge Ram 2500. The contact received notifications of NHTSA Campaign Numbers: 13V528000 (Steering) and 16V352000 (Air Bags) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Englewood, CO, USA

problem #133

Jul 202022

Ram 2500

  • miles
My vehicle had wat is known as the 3rd gen steering assembly. Which is known and reported by multiple consumers to cause wat everyone calls a death wobble " Death wobble happens in Jeeps, 4x4s, and trucks when rapidly rotating steering wheel components cause your steering wheel to move rapidly from side to side. This causes your vehicle to feel like it's about to fall apart and you want to hold onto the steering wheel for dear life." Which cause me to nearly crash multiple times and the only way to get it to stop is to slow to speeds below 30. So I did research on how to correct this problem I found the only true fix would be to redo the whole assembly with the 4th gen assembly. Now that my issue is fixed I'm now worried about other drivers of the same vehicles safety. And wonder why no recall was made even though the dealer know of the issue thus coming up with the 4th gen assembly.

- Bourbon, MO, USA

problem #132

Jul 182022

Ram 2500

  • miles
When driving over some overpasses on highways the "bump" causes the whole front end to shake and makes steering very hard to maintain. I have heard this called "the Dodge death wobble" and has been reported by many other Dodge Ram owners. I have had all of the ball joints and tie rod replaced. This is a highly disturbing occurrence when traveling at a speed of 65-70 mpr on a highway. This has happened to me more than once and is a very scary feeling, thinking my front tires are coming off. Is there a recall to correct this?

- Vicksburg, MI, USA

problem #131

Feb 192022

Ram 2500

  • miles

A D V E R T I S E M E N T S

dodge death wobble. this death wobble started prior to my 100000mile warranty expired, but by the time i drove the truck home, it was over the milage. After a lot of bs and a fee, Dodge "fixed" my problem. ( for a while) They have refused to re-repair their bad design since..I've spent many hours and money temporarily repairing their front end design. If i hit a bump in the road while exceeding 55 mph the truck violently shakes and i cannot control the direction. I went off the freeway in Salt Lake this last weekend after putting new tie rods (again) on the front end. You know what this is ! Dodge has never remedied this situation. !

- Nampa, ID, USA

problem #130

Aug 142019

Ram 2500

  • miles
The ball joints were replaced when I purchased the truck, the complete front tie rods as a kit were replaced this week now to get a wheel alignment I have to replace the lower intermediate shaft on the steering column" I went to Dodge and was told the steering shaft is available but would not work as I needed to replace the upper as well as it is no longer available that Dodge upgraded the item? the total cost would be $600+ for both? if the steering components for driving have been upgraded and the original is no longer made available why is this not a recall? if the U-joint fails the truck is going to be unsteer able? why was an upgrade done and no one informed? why does the cost go to me when I should be able to buy the oem section that was made in 2004" it is discontinued every where on line for purchase. There fore there is a defect or issue that has been identified and not shared with the public!

- Halifax, MA, USA

problem #129

May 282019

Ram 2500

  • 143,000 miles
At highway speeds of 70mph after hitting the slightest of bumps or bridge joints the front end of the truck would violently shake so bad that I couldn't control it and sent the truck sideways almost flipping it and hitting a tractor trailer but thank god I didnt. My wife and kids were driving it and at 60 hit a bump and she also almost wrecked it with our kids in the truck! its been in the shop and at this point im paying someone else to own it. Im a Ford guy and stepped out to try something different and am now wasting my hard earned money and im pissed. I want my F250 back.

- Essex, MD, USA

problem #128

Mar 102019

Ram 2500

  • 65,000 miles

A D V E R T I S E M E N T S

Death wobble at highway speed.

- Hudson, NY, USA

problem #127

Jun 182018

Ram 2500 6-cyl Diesel

  • 68,531 miles
My truck is only used for towing a fifth wheel, thus the low mileage. On a trip, the truck stalled with no warning on the freeway, lost power, power brakes and power steering in the 2nd from right lane. I was barely able to pull it over and stop, in an unsafe area. 4 hrs later a tow for truck and 5th wheel was arranged. The Tacoma Dodge dealer replaced the lift fuel pump with an in tank lift fuel pump. Apparently the block mounted pump "always fails around 70K miles", which is what my truck has logged. The heat kills the pump. I paid $2106.47 for the repair. The new pump failed in less than 6 months or 2K miles. The everett dwayne lane dealer has the truck now for two weeks, and cannot get the warranted pump replaced for another 2 weeks due to back order from mopar. I believe the pump to be a defect causing extreme safety hazard, as no warning loss of power steering and brakes are affected. Seniors often drive rv's, many would not be able physically to handle the rig with this failure. Eventually a death will occur, and probably many already have that I am unware of. Recall should be immediate. Sincerely, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Everett, WA, USA

problem #126

Apr 122014

Ram 2500

  • miles
When driving if engine stops running on my cummings diesel you can not steer at all and the brakes do not work theirs no way anyone could push the brake peddle down what you do then is push parking brake then shift to neutral then start engine hopefully

- New Port Richey, FL, USA

problem #125

Apr 242017

Ram 2500 6-cyl Diesel

  • Manual transmission
  • 200,000 miles
The contact owns a 2004 Dodge Ram 2500. While reversing into the driveway the steering gear box output shaft fractured without warning. The contact stated that the vehicle was unable to move. The contact stated that he was an independent mechanic. It was diagnosed that the steering gear box output shaft fractured. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that the warranty expired. The failure mileage was approximately 200,000. The VIN was unavailable. Updated 06/29/17 updated 10/17/2017

- Vacaville, AP, USA

problem #124

Nov 242016

Ram 2500

  • 176,000 miles

A D V E R T I S E M E N T S

Problem known commonly as "death wobble". out of control vehicle when hitting a pot hole at speed around 55 -65 mph. Must slow down to control the wheel.

- Marietta, OH, USA

problem #123

Nov 072016

Ram 2500

  • 145,800 miles
The contact owns a 2004 Dodge Ram 2500. While driving 50 mph or more, the vehicle wobbled and swayed from left to right. The vehicle was taken to the dealer for diagnostic testing; however, the specific details of the diagnosis could not be provided. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 13V528000 (steering). The manufacturer was not made aware of the failure. The approximate failure mileage was 145,800.

- Hamilton, NJ, USA

problem #122

Jul 012016

Ram 2500

  • miles
Takata recall. Dealer said parts are not available to complete the recall. Also needs steering linkage recall done. Dealer wants to do them all at once.

- Greenwood, IN, USA

problem #121

Aug 122016

Ram 2500

  • 171,000 miles
Traveling in a residential road at 30 mph and hit a small bump in the road which caused uncontrollable violent feedback from steering wheel and forced my vehicle into the median. I purchased new shocks and dual steering stabilizer to possibly remedy the problem to no avail. I dropped vehicle at galeana Dodge of ft myers Florida after viewing multiple recalls pertinent to my situation. They called and said that the recall only includes an inspection. Even after my explanation of not being able to drive over 30 mph because of regularly occurring "death wobble" I was told that there is nothing they can do regarding the multiple recalls. I feel that the vehicle is unsafe to drive and the manufacturer, through galeana Dodge, should replace all the fault prone steering components. The Dodge Ram 2500 is currently at the dealer awaiting my pickup.

- Cape Coral, FL, USA

problem #120

Jul 052016

Ram 2500

  • miles
The contact owns a 2004 Dodge Ram 2500. The contact received notification of NHTSA campaign numbers: 13V5282000 (steering) and 15V313000 (air bags); however, the parts for the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.

- Ona, WV, USA

problem #119

Jun 012016

Ram 2500

  • 135,784 miles
I was driving it home from the dealership, on a back road, going about 40 mph. I hit a bump, the whole front end started bouncing uncontrollably. Like it was hit with a jack hammer! I ended up off the road! as I got out and was looking to see what happened, a guy stopped behind me. He got out, and said he has the same truck with the same problem. He's never seen it happen before, only experienced it first hand. He said it looked like the wheels were going different directions! I didn't see anything wrong tho. The lug nuts and everything were tight.it even passed inspection this morning! I looked online and it said to start online here to document the complaints.

- Deerfield, NH, USA

problem #118

May 142016

Ram 2500

  • 193,000 miles
Front end shakes violently after hitting bump in roadway at normal speeds, almost uncontrollable, whats is Dodge doing top rectify problem, been ongoing for years

- Gallup, NM, USA

problem #117

Apr 042016

Ram 2500

  • 103,000 miles
The tie rod busted multiple times on the truck while turning the steering linkage wobbled to be replaced multiple times I repaired twice and went through all the protocol for reimbursement documents visits to dealership confirmed parts with reimbursement dept spent my lunch breaks day after day being put on hold told I would get call back over and over what is next step right is right and I am very right to be disappointed in the safety of my truck

- Phoenix, AZ, USA

problem #116

Apr 102016

Ram 2500

  • 114,000 miles
Driving down the highway on 4/10/16 hit a small bump and truck started shaking uncontrollably with steering wheel shaking back and forth. Stepped on brakes to regain control and was nearly back ended. Once vehicle got below 30 mph it disappeared. Not the first time this has happened.

- Ft. Worth, TX, USA

problem #115

Jan 202016

Ram 2500

  • miles
The contact owns a 2004 Dodge Ram 2500. While driving approximately 45 mph, the vehicle vibrated and crashed into a ditch. The failure recurred several times. A police report was not filed and there were no injuries. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN and failure mileage were not available.

- Freeport, FL, USA

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