The contact owns a 2004 Dodge Ram 2500. While driving approximately 10 mph, the power steering gear box side bolt sheared in half. The vehicle was towed to an independent mechanic and repaired. The mechanic informed the contact of a possible recall, but the contact did not have the recall information available. The contact called lithia Chrysler Jeep Dodge of grants pass (1421 ne 6th St, grants pass, or 97526) and was informed that the VIN was not included in a recall for the failure. The manufacturer had not been contacted. The failure mileage was 152,073.

- Grants Pass, OR, USA

The contact owns a 2004 Dodge Ram 2500. While reversing into the driveway the steering gear box output shaft fractured without warning. The contact stated that the vehicle was unable to move. The contact stated that he was an independent mechanic. It was diagnosed that the steering gear box output shaft fractured. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that the warranty expired. The failure mileage was approximately 200,000. The VIN was unavailable. Updated 06/29/17 updated 10/17/2017

- Vacaville, AP, USA

2004 Dodge Ram 2500 steering box leak. Consumer states that service technician and service manager noticed that there was a significant leak at the top and bottom seal. Mechanic determined that the steering box needed to be replaced.

- Cedaredge, CO, USA

While making a right or left turn the steering makes a loud hissing sound.this steering system is also connected to my brake system. Called hydro-boost. It seems like the steering oil is bypassing through the valve on the steering box. Now will it also bypass when I slam on the brakes some day? went to the dealer 3 times and they say they can't do any more. They changed the steering gear box, steering pump and hoses and still the same.

- Eleele, HI, USA