This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Dodge Ram 2500. The contact stated that NHTSA campaign number 13V528000 (steering) had exceeded a reasonable time for repair. The vehicle did not experience the failure.
Going down I94 I drove over a very small pot hole and the truck started to violently shake almost causing me to loss control. I slowed down to 45 on a posted 70mile freeway during rush hour to get it under control. It has happened 2 times scents. The truck is at the shop now.if U look at the internet there are many people with is problem called death wobble and it is not a easy fix Dodge needs to be held responsible before someone gets hurt.
The contact owns a 2004 Dodge Ram 2500. The contact stated that while driving 65 mph, the vehicle started to shake abnormally. The contact took the vehicle to dealer for repairs however, the dealer was not able to repair the vehicle because the parts needed to make the repair were not available. The contact stated that the vehicle was included in a manufacturer's recall and the repairs were to be made under the recall however, the vehicle could not be repaired until the necessary parts were made available. The failure mileage was 190,000.
The contact owns a 2004 Dodge Ram 2500. The contact received notification of NHTSA campaign id number 13V528000 (steering) and stated that the part needed was unavailable to perform the repair. The dealer was unable to provide an expected date for the remedy part. The manufacturer was not notified of the problem. The contact had not experienced a failure.
2004 Dodge Ram 2500. Consumer writes in regards to tie rod ball stud recall notice, heater controller unit, front end steering control and suspension issues. Consumer seeks reimbursement for repairs. The consumer stated the steering box and power steering pump were replaced. The source was metal shavings in the steering box. Also, it was noted the sway bar links were worn out, and the dealer was unable to perform a full alignment, because the upper ball joints were loose. The consumer had to manually move the heater blender door, in order to turn off the heat. The check engine light illuminated, which was traced to a frayed wire, and eventually fixed. The consumer stated a service advisor informed him, nothing needed to be done to the vehicle, as far as the recall was concerned, after only looking at the vehicle for a few seconds.
- Seattle, WA, USA
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The contact owns a 2004 Dodge Ram 2500. The contact received notification of NHTSA campaign id number: 13V529000 (steering) and stated that the parts were not available. The dealer advised that they were only receiving one recall kit per week. The manufacturer was also contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repairs. The contact had not experienced a failure.
The contact owns a 2004 Dodge Ram 2500. The contact stated that there was a recall under NHTSA campaign id number 13V528000 (steering) however, the needed part was unavailable to perform the repair. The dealer informed that the contact would be placed fifty fourth on the waiting list and the part would be sent every twenty one days. The manufacturer was not notified of the defect. The contact had not experienced a failure.
The left tie rod broke driving down the road causing a hole in my rim, dents in the fender and bumper and damage to the left braking system. I had the vehicle towed to the dealer after learning about this recall, the dealer fixed the broken tie rod but Dodge will not cover any damage left on my truck. It needs a new rim and Dodge stated that they will now be paying for my rim to get fixed, which was fine before this incident. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2004 Dodge Ram 2500. The contact stated that NHTSA campaign number: 13V528000 (steering) had surpassed a reasonable time for repair. The dealer advised the contact that the part was not available for the recall repair. The contact had not experienced a failure. Updated 3/28/14 updated 04/22/14
2004 Dodge Ram 2500. Consumer writes N regards to tie rod ball stud recall notice and seeks reimbursement for repairs. The consumer stated the vehicle was taken to the dealer for an inspection after receiving a recall, and the vehicle was found to be ok. However, the consumer previously paid extensive amounts of money for repairs for which she believed already fixed the issue being recalled. The consumer submitted receipts for the replacement of the left inner and outer tie rods. When the consumer first started having problems, the vehicle was taken to two different dealership, both of which could find nothing wrong, or determine a cause. After literally years of dealing with the violent shake and other problems including a point in which the vehicle was not drivable many repairs were made at a local repair hop. The consumer continued to experience the death wobble until she did some research online and found a part designed to cure the issue, since Chrysler/Dodge would acknowledge the problem.
The contact owns a 2004 Dodge Ram 2500. The contact received notification of NHTSA campaign id number 13V528000 (steering ) but was unable to have the vehicle repaired because the required part was unavailable. The manufacturer was notified and informed the contact that only one remedy kit was being sent per week to the dealers. The contact had not experienced a failure.... updated 03/24/14
I was on my way to see my doctor in waltham, MA. And I travel the MA.turnpike at 67mph, and every bridge span or bump in the road surface the truck started to shake uncontrollably until I went to the brake down lane and brought the truck to a dead stop. In the 166 miles from my home to the doctor office and back home again I had to stop this truck 15 times. When I brought it to the dealership I had to pay $1,699.31for the damage that was cause by a defective part that no one want to replace under what should be a recall. Chrysler says that because of the year and mileage of the vehicle that it was my problem even though they have redesigned the part that cause this problem in the first place. And even after I pay the first repair bill the truck still had the same problem until the mechanic tighten the bolts on the part. The truck is still handling the same as before it was fix. And because I have had major surgery I will have to travel that road many times before I, M healed. Because I'm on workman comp. I have limited funds to live on and I really worry when I drive that truck as I can't afford another vehicle and Chrysler want to do nothing about it until someone is hurt or dead.
2005 Dodge 2500 Ram. Consumer writes in regards to vehicle ball joints, U joints and wheel bearing worn out and needed to be replaced. Also, the exhaust system rusted though and the right tie rod end fractured. The consumer recently received a recall notice, regarding the right front tie rod. However, when he called the about the recall, he was informed to send a copy of the invoice and Chrysler would pay for the previous repair. The consumer was then informed they would not pay for anything, unless mopar parts were used.
2004 Dodge Ram 2500. Consumer writes in regards to the tie rod recall notice and requests reimbursement for repairs. The consumer stated while driving, the left front tie rod end broke, and he lost steering in the vehicle. The consumer received a safety recall about the problem 2-3 weeks prior, but misplaced it. The consumer called the dealer and provided them with the VIN, and the dealer stated it would be fixed under the recall. The vehicle was towed to the dealer. However, the next the day the consumer received a call from the dealer, stating the repair would not be covered under the recall. The dealer quoted the consumer a cost of $ $470. The consumer authorized the repair. When the consumer arrived home, he found the recall notice, where it did state the left tie rod would be covered. Updated 02/27/14 updated 03/13/14
2004 Dodge Ram. Consumer writes in regards tie rods and steering malfunction. The consumer stated he received a recall notice in February 2013. The dealer inspected the vehicle, and stated there was no issue. However, in June 2013, while driving, the vehicle started to shimmy extremely hard. He was able to maintain control of the vehicle, and drove to a repair shop. An inspection revealed the tie rods were so worn, the steering damper broke.
The contact owns a 2004 Dodge Ram 2500. The contact stated that NHTSA recall campaign number: 13V528000 (steering) and NHTSA campaign number: 11V350000 (steering) had surpassed the reasonable time for repair. Both dealer and manufacturer have been contacted. The dealer stated the part would not be available for at least one year and six months. The contact also stated that he `had not experienced the failure described in either recall. Updated 03/18/14 updatd 03/20/14
The contact owns a 2004 Dodge Ram 2500. The contact attempted to have his vehicle repaired under NHTSA campaign number: 13V528000 (steering) but was informed that the parts were not available until March of 2014. The contact stated that since the failure was reported in November of 2013, there should be a remedy available before January of 2014. The manufacturer had exceeded a reasonable time for repair. There are no failures at this time.
The contact owns a 2004 Dodge Ram 2500. The contact stated that while driving 55 mph, the front end of the vehicle began to shake violently. The contact stated that he took the vehicle to the dealer and they stated that the tie rod needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 150,000.
The contact owns a 2004 Dodge Ram 2500. The contact stated that NHTSA campaign number: (steering) has surpassed a reasonable time for repair. The dealer stated that the part was not available and that the manufacturer was only issuing one repair kit every 14 days. The manufacturer was not notified. The contact had not experienced the failure.
A D V E R T I S E M E N T S
- Cranberry Township , PA, USA