This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Drivers side door lock will not in unlock using the unlock switch. Switch unlocks the other doors but not the drivers door. Will open with inside door handle. When trying to open it from the outside with the key is very hard. Lock does not want to stay unlocked.
Driver side door lock stuck in down position. Keyless entry will not work. Door will not unlock from outside. Only way to open door is from inside. On-line research indicates a common problem - door actuator.
Email from the office of congressman on behalf of constituent re a safety recall on the 2004 Dodge pickup 2500 diesel. (please direct reply to constituent with copy to congressman). The consumer stated there is a problem with a module where all the wiring for the head lights, turn signals, reverse lights, running lights and hazards were routed through the module before it went into the fuse box. When the module failed, several of the lights ceased to function. The consumer stated the part is on back order.
Either the power control module (fusebox) failed or the forward control module did (the part under the fusebox. Several lighting groups will go out even when driving down the road, including headlights. I have no doubt this is a safety hazard to have your headlights become unfunctional at night while driving. How I know it is a big issue that Dodge has not felt necessary to issue a safety recall is because when I went to order the part I was told it is on at least a 6 week back order. There are so many owners having the same problem they can't make them fast enough to keep up. So that means 2004 Dodge Ram pickup owners have to let their vehicles sit in the garage for 6 weeks as it is not safe to drive them until they receive the part. I have had similar problems with Dodge and until they are forced by you to issue a safety recall they won't. also, it is Dodge's past action in that they will put the same part on a vehicle that they originally put on the vehicle and it will do the same thing, fail. You should force them to identify the problem, identify the weakness, improve the part and replace it at their cost....not just replace the bad part with another bad part. The part (s) cost between $400 and $500 +labor.
- Galveston, IN, USA
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There was an existing tsb on these year trucks stalling while turning well mine does it. This problem happens between 35-45 mph while braking in to a turn maneuver and stall leaving me with no steering or brakes. I feel this is very dangerous and needs to be addressed further with Chrysler/Dodge to be fixed.
The contact owns a 2004 Dodge Ram 2500. The contact stated that the multifunction switch would fail intermittently. The dealer and manufacturer were contacted but denied any assistance with repairs to the failure. The vehicle was not repaired. The failure mileage was 100,000 and the current mileage was 130,000.
Right trailer light failed on a 2004 Dodge Ram 2500 with factory tow package while towing in 2007. This led to being rear ended while towing with my truck. Initially assumed it was a problem with the trailer. Following a deployment when I tried to rent a trailer uhaul determined there was a problem with my truck and a repair shop in Kansas determined the failure was resultant from the power distribution center part # 68005476aa (which is on national back order and has been for some time) in 2011. The failure is on going and as a result of the backorder for said part has not been resolved. Consequence is that I am unable to safely and legally tow with my Dodge Ram 2500 with a factory tow package. I have ordered the replacement part but have not received it.
The contact owns a 2004 Dodge Ram 2500. The contact stated that the horn sounded independently and sporadically. The failure would recur most frequently when driving in reverse but recurred also when driving forward. The vehicle was taken to an authorized dealer four times but the cause of the failure could not be determined. The dealer stated that the horn was manufactured to behave in the manner in which it was and there were no repairs. The manufacturer had not been notified of the failure. The current mileage was approximately 57,900 and the failure mileage was approximately 35,000. Updated 06/24/11 updated 06/30/11
The contact owns a 2004 Dodge Ram. The contact stated that the vehicle instrument panel, brake lights and headlights were failing. The vehicle was taken to a local repair shop where the failure was diagnosed as a defective fuse box which would need replacing. The manufacturer was not contacted and the vehicle was not repaired. The failure and current mileage was 68,762.
Interior fire unknown sorce burnt the trucks dash right through the middle fire broke through windsheild. Truck had 50000 miles on it owned since new never had any problems no aftermarket items installed.truck was setting in a parking lot not running keys out of vehicle. Truck may be considered total loss by insurance company.
The contact owns a 2004 Dodge Ram 2500. After starting the vehicle, the contact noticed that none of the electrical components would function. The vehicle was taken to a local mechanic where the contact was informed that the wiring harness needs to be replaced. The vehicle had not been repaired. The current and failure mileages were approximately 84,000.
I own a 2004 Dodge 2500 Ram when I turn on the turn signal to go left the right on turns on, it almost caused us to be involve in a auto wreck, the on coming vehicle believed we was turn the other way, this happens all the time, now my 2006 Dodge Caravan is doing the same thing, I used to be a mechanic so I did some trouble shooting and found fault with the turn assembly, if I move it around just so it will correct its self some times- this needs to be fixed fast someone can get hurt or even worse.
My 2004 Dodge Ram turn signal intermittently will not work when you turn on right blinker or it will turn on the left blinker. Went to dealer to ask about it they said it has happened on other trucks but no recall yet. They said it would cost about $800 to fix so I might want to wait till it fails completely. I just don't want to get in accident caused by wrong blinker going off.
2004 Dodge Ram. When pressing down the left turn switch to turn left, the right turn signal flashes...the opposite happens when you press the turn signal switch up to turn right. Also, the windshield wipers randomly stop working while in operation. This is a very very frequent problem with Dodge, please address!
I did not have a accident, but my transmission began to fail in such a manner that the transmission did not know what gear it was supposed to be in. One day it would be fine and the next it might begin ok and then ten minutes later it would start off from a stop light in 2nd or 3rd gear and it was difficult to pull into traffic. Dodge is aware of the problem because the dealerships are stocking the internal transmission parts to fix it. My mechanic talked to a nearby Dodge dealer to obtain the parts and they said they knew of the problem and had a good supply of parts if needed. We also spoke to two different transmission shops that said this was a common problem. The necessary parts that needed to be replaced to fix this were a governor compression solenoid and pressure switch. Both of which are located in the gear box just above the pan. The parts were only available from Dodge and cost about $220 just for the parts. I would like to know if Dodge has reported this problem. I have been in contact with them inquiring why they have not done a recall since they are aware of the problem and all they have told me so far is that it is a lengthy process that involves your department.
Dodge Ram 2500 pickup under hood fuse box and front control module get corroded and stop working correctly resulting in operator losing headlights or signal light local dealership has 5 on order and I found out that they are on national backorder looking on Dodge forum's I see that there are alot of people having the same problem.
Headlights malfunctioned attributed to the front control module according to Chrysler star representative.this is a "known" problem that the dealer was not prepared or able to diagnose. According to Chrysler star support desk the front control module P/N 56051036ad has a known problem. I was only able to find this out after calling Chrysler customer service and insisting that the dealer call their star support desk and open an incident. The rep at the support desk immediately told the service tech that the front control module had a known problem. The intermittent failure created a safety hazard on the highway by not functioning at all or malfunctioning. Lights on truck can fail at any time headlights, taillights, brake lights because of this front control module there is no backup on the system when it fails. Here is the link to a service bulletin put out by Dodge www.xkjeeps.com/tsb/tsb_xk_0806005.pdf. this should be a recall item !!
The contact owns a 2004 Dodge Ram 2500. While driving approximately 30 mph on normal road conditions, the tail lights failed without warning. The vehicle was taken to the authorized dealer and they stated that the failure was related to corrosion in the fuse box. The vehicle was not repaired due to the massive back order for the component. The contact was concerned of the safety risk involved. The vehicle has not been repaired. The failure and current mileages were unavailable. Updated 11/25/08. Updated 11/25/08.
A D V E R T I S E M E N T S
- Centralia, WA, USA