3.8

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
32,334 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Dodge Ram 2500 drivetrain problems

drivetrain problem

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2004 Dodge Ram 2500 Owner Comments

problem #3

Jun 152007

Ram 2500 4WD 8-cyl

  • 42,000 miles

A D V E R T I S E M E N T S

Apparent driveline vibration at apx. 42 mph to apx 55 mph+. has been in shop at least five or six times for same problem. Rear axle rebuilt, driveshafts replaced, wheels balanced, etc. Is actually getting worse. Had vehicle since new in Jan 2004. Now has only 54,000 miles.

- Erie, PA, USA

problem #2

Jul 032006

Ram 2500 4WD 6-cyl Diesel

  • Automatic transmission
  • 55,000 miles
We have had our 2004 Dodge truck for almost 3 years and have loved it - however, within the last 2 weeks we are very concerned about the safety of the truck we are driving. While traveling 80 mph down the freeway our truck started vibrating / shaking uncontrollably. We were unable to steer the truck and were drifting into the other lane of traffic - if I applied the brakes it only intensified the vibrations of the truck. We were finally able to get the truck into the emergency lane (luckily without causing any accidents) and had to wait until the truck reached below 45 mph before the vibrations stopped. Had we stomped on the brakes - the truck most likely would have rolled. Unbelievably, when we called the dealer they knew about this problem. They assumed that we had a leveling kit on the truck, which we do not. They have indicated that daimler Chrysler has even issued a service bulletin on how to fix the problem, which could lead to be very expensive, depending on how many steps we have to take to fix the problem. The first step is having the alignment adjusted to a different specification - this is $90. I am concerned about the cost of repairs, but even more concerned about the safety of my family while traveling in the truck. This is my first step to get attention to this problem - this needs to be seriously looked into and a recall sent out to have the problem fixed.

- Farr West, UT, USA

problem #1

Jul 052004

Ram 2500 4WD 6-cyl Diesel

  • Automatic transmission
  • 1 miles
Very noticeable vibration in driveline. I could feel it mostly at higher speeds between 60 mph-90mph. Noticed it right after I bought it. Took it back to the dealer several times and they advised "cannot duplicate customer concern". after 3 attempts to let Dodge techs identify the problem with no success I had the assistant service manager morry at norm reeves Dodge of temecula ca. Ride with me. Amazingly with me in the truck morry was able to feel the vibration. He told me, "I've driven about 25 of theses trucks and they all do that". I said, "nice, that says a lot about Dodge quality." The Dodge tech took another look at it and again put down on paper"cannot duplicate customer concern". frustrated, I attempted to solve the problem on my own realizing a Dodge technician would probably never do so. I took the truck to a driveline shop that norm reeves Dodge uses. They told me the driveshaft was out of balance and rebalanced it. It did not make the problem better. It actually made it worse. I had them remove the new weights they added which put it back to the way it was. The problem is back the way it was when I bought it. However, my wallet is a $100 lighter. Mcpeek Dodge in anaheim ca. Immediately found the problem and advised me Dodge is currently working on a fix for the truck but at this time there is no fix. They acknowledged this is a common problem. I also have had a burning oil smell in the cab while idling. The dealership advised me it was new engine packaging oil burning off. I have 9000 miles on truck now and no longer smell burning oil. My truck is a 2500 quadcab 4X4 short bed with the cummins ho 600.

- Wildomar, CA, USA

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