This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My wife and I bought a 2004 Dodge 2500 hemi quad cab pick-up last March. We took is back to the dealership every month last year except July which was the month we got married. The problem was a high pitched whine coming from what was later discovered to be the center bearing. This whine would start at 20 mph and would continue longer the colder is was. It would also continue into higher speeds the colder it was. The dealership tried many things to fix it including replacing the center bearing twice. Nothing worked for more than a day. In December one of the service managers said the center bearing was vibrating so hard, "I couldn't keep my hand on it." He also reported that Dodge was aware of the problem and was not able to come up with a solution. At this time my wife and I proceeded to enforce the lemon law in December. We finally took delivery of an identical replacement truck about 3-4 weeks ago. Initially the truck ran fine. Then this last Sunday, Monday and Tuesday the new truck started making the exact same noise and the previous "lemon". do you have any further information on this problem?
- Anchorage, AK, USA
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- Anchorage, AK, USA