This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Dodge Ram. The contact stated that when attempting to enter the vehicle, the assistance bar was fractured, causing her to fall onto the ground and sprain her ankle. The vehicle has not been inspected by the dealer to determine the cause of failure. The current and failure mileages were 40000.
On July 6, 2005 the tire blew out without warning. There was no road construction or road damage. There was no accident. The tire was purchased new on July 1, 2005. The trailer that the tire was on was custom made by a manufacturer. The trailer is a two wheeled trailer. It was the tire on the driver's side that blew out. It is an enclosed tow trailer.
The engine light keeps coming on. When we took it to the service center the first time we were told that the problem was with the transmission; the colinoid was then replaced. The second time we took it in to the service department because the engine light came on we were told that the computer is sending the exact same code. We were told we would need a new computer, at 56,000 miles. It was installed. The third time we took it in to the service department for the engine light being on we were told once again that the computer is indicating the same problem. After three days of being without transportation we were told that a ball bearing in the valve body was in the wrong spot , to quote the service manager. We told this was fixed so we took our vehicle home. One mile from our home (we had just left the dealership having the transmission "fixed") the temperature gauge climbed quickly to hot. Once we arrived at home, we opened the hood to find a perfectly straight slice on the upper radiator hose. Of course, I am sure you are aware that the only place to purchase a new hose is at the dealership. We replaced the hose ourselves for a grand total of $32 because we were told by the service depatment, when we went back the next day, that it was considered regular maintance and was not covered under the warranty. I can accept that except for the fact that three ase certified mechanics that we spoke to regarding this hose told us it should have held up for at least 100,00 miles (not 59,000).
- Citronelle, AL, USA
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- Avendale, AZ, USA