This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Dodge Ram 2500. When operating the vehicle, the windshield defroster was inoperable. The vehicle was taken to an independent mechanic where it was diagnosed that the air vent door was improperly calibrated and the air was not directed towards the windshield. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 15,000.
The contact owns a 2003 Dodge Ram 2500. The contact stated that the defroster failed and he was unable to clear the windshield when it was cold or when the window would become foggy. The contact stated that the blend door caused the failure. The vehicle was not taken to the dealer for inspection or repairs. The failure mileage was 120,000 and the current mileage was 152,000.
The contact owns a 2003 Dodge Ram 2500. The contact stated that when using the defroster, very little air was emitted from the vents and would not defrost the windows. The vehicle was taken to a dealer for diagnosis where they advised him that the defroster door failed and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and offered no assistance. The failure mileage was approximately 200,000. The current mileage was approximately 225,000. The VIN was unavailable.
The defroster will not activate-found tsb 24-004-03 relates to this issue. Chrysler should have recalled these vehicles for repair due to numerous number of failures and safety issue related to not having de-ice or defrost capability.
The ventilation system failed as is common with these vehicles. Due to weal parts, the, "doors" that control air flow through the ventilation ducts broke. I have slowly replace each of the four doors as they failed. As they went out it affected every aspect of ventilation, including the defrost. After doing some research it is evident Dodge was fully aware of this issue but made no improvements to the system, continuing to sell these vehicles to an unsuspecting public for several years.
- Green River, WY, USA
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The contact owns a 2003 Dodge Ram 2500. While attempting to use the heating system in the vehicle, the contact noticed that the switch which controlled the flow of the air would not function. The vehicle was taken to the dealer where the contact was informed that the blend door needed to be replaced. The vehicle was not repaired. The current mileage was 193,000 and the failure mileage was 120,000. Updated 05/11/12 the consumer stated the dash was cracked. 05/21/12
The contact owns a 2003 Dodge Ram 2500. The contact stated that the defroster and heater door fractured and the contact was unable to use either component and the winshield would become extremely fogged whenever it would rain. The dealer was contacted who stated there were no recalls for the failure. The manufacturer was not contacted. The failure mileage was 130,000.
The contact owns a 2003 Dodge 2500. The contact stated that the wiring harness failed and was repaired under warranty. On a separate occasion, the defroster and windshield wipers failed. While utilizing the driver's side turn signal, the passenger side turn signal would illuminate instead. This failure was also repaired under warranty. In addition, the contact was experiencing very hard vibrations form the front end of the vehicle. He struck a squirrel in the road and nearly lost control of the vehicle due to the vibrations. A local service dealer replaced the steering linkages in the vehicle at the contact's expense. He later received a recall notice for the suspension and excessive vibrations (steering linkages). The NHTSA campaign id number was unknown. The current and failure mileages were less than 120,000.
The contact owns a 2003 Dodge Ram 2500. The defroster and heat malfunctioned. The visibility through the windshield was limited. The defroster was on for 45 minutes and the windshield would not defrost. The dealer replaced the door that directs the air. The failure mileage was 70,000 and the current mileage was 72,000. Updated 02/14/08
A downpour came while I was driving with 5 children in the truck. The window fogged up and I turned on defroster and the air wouldn't come through defroster! I was blinded! the air will not blow through my defroster.
The contact stated defogger system stopped working due to the design. The inner routing flap broke, allowing the heat to go to the air conditioning vents instead of the windshield defroster/defogger blower. The contact took the vehicle to a dealer however, no repairs have been made due to excessive expense.
The windows of the van will not clear of fog with the heater on hot and the blower on high. The dealer said that they can't fix the problem, that all vans of this year act the same. I have to drive with the rear window open.
A D V E R T I S E M E N T S
- Laporte , IN, USA