This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Dodge Ram 2500. The contact stated while driving 45 mph, suddenly the left tie rod snapped causing the vehicle to veer off of the road into a bush. The contact did not sustain any injuries. The vehicle was taken to dealer who stated the tie rod, tire, rim, springs, rack and pinion would need to be replaced. The manufacturer was made aware of the failure. The vehicle was repaired, including the NHTSA campaign number: 13V528000 (steering). The failure mileage was 62,432. Updated 08/28/14 updated 09/4/2014
While driving at any speed consumer heard a loud noise coming from the front. ABS light appeared on the dashboard and remained on. Vehicle was taken to the dealer for inspection, and mechanic determined that the rack and pinion needed to be replaced.
At highway speeds, 65 mph and above, all 2003 and 2004 Ram trucks with four wheel drive vibrate because of a new engineering design. I have taken my truck to the dealer for repair and Chrysler, while they know of this problem and made an adjustment to the pinion gear, insists it is normal for this vehicle. The problem is caused by a new design by which the front drive pinion in four wheel drive vehicles spins continuously, even at highway speeds. This design is not normally used in four wheel drive specifically because of vibration issues. It makes the mirrors shake and also makes occupants nauseous. To make matters worse, if a 65 mph highway is not available for evaluation prior to purchase (such as in my case), the buyer is unaware of this serious issue.
- Bremerton, WA, USA
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- Grand Rapids , MI, USA