This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Dodge Ram 2500 pickup truck purchased June 2007. While the vehicle was parked at a gas station, it began to roll away. He then jumped into the vehicle, depressed the brakes and put the vehicle into drive. The driver's side door was severely damaged and bent back toward the hood. He had left the driver's side door open while pumping fuel into the vehicle. The manufacturer was contacted in reference to recall# 06E024000(engine and engine cooling). Since his VIN number was excluded from the recall, he was ineligible for a free remedy. The failure and current mileages were 78,124.
Drove in driveway put in park, went inside to get something quick came out and crash.. came out of park and into reverse went across street hit curb turned right and down in front of neighbors house and rear end then hit center of light pole for $5,000 damage also all plastic dash, cup holder, and sunglass holder all broken in large pieces out of dash.
Truck has 52000 miles, 5.9L gas engine, 4 speed auto tranny, and has been babied, never been off-road or pulled a trailer. On 8/17/2007 I made a couple of short trips and when got home I went to back into driveway and reverse gear did not engage. It worked fine earlier that day, then nothing. Put my obd-II scanner on it and no code, checked linkage and it is in proper working order.
2002 Dodge Ram 2500 3/4 ton diesel,4 spd auto transmission. Transmission doesn't always down shift in to 1st gear after a stop. Trans starts in 2nd gear making acceleration very sluggish. June 1, 2005 had dealer replace governor solenoid and pressure sensor transducer at a cost of over $700. Truck only had 88240 miles. September 28, 2006, the very same symptoms plaque the transmission again, with 133840 miles.
: the contact stated the driver exited the vehicle after putting it in park with the engine running. The vehicle began to roll backwards and a bystander got in and put the vehicle in park. There was minor damage done to the driver side door. The vehicle was not inspected by a mechanic. There is a NHTSA recall, # 05V462000, regarding the automatic transmission; however, it is not included in the recall due to the VIN. Updated 7/25/2006 -
- Barrington, IL, USA
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My Dodge 2500 quad cab truck with cummins engine has suffered it second transmission failure in 14 months. It is still under warranty, and the dealerhip will fix, however this level of failure is extreeme for a new vehicle. The current failure feels like the auto transmission lock up will not dis-engage when comming to a stop. Extreeme brake pressure is required to keep truck from bolting at stop lights. My truck is stock. I believe the tranmission must have a serious defect. I am worried that the warranty will soon expire, and I will be faced with huge repair bills on this basically new truck.
The consumer placed the vehicle into park, while exiting the vehicle the door knocked the consumer to the ground. The vehicle continued to roll into a creek. The consumer stated that the gear was in park, however she was not sure if it came out of park. The manufacture will be contacted.
Complaint involving 2002 Dodge Ram truck. (nar) the consumer has experienced ongoing problems with vehicle and requested that the dealership repurchase the vehicle.
Transmission shifting erratic, climbing grade will not shift down to lower gears and then hard gas will cause it to downshift, but then immediately return to lower gear. When overdrive turned off, cannot get to downshift at all.
While driving at any speed and with no warning the transmission will slip from 2nd to 3rd gear and will make a loud noise. It will be hard for consumer to control vehicle. Dealer notified.
A D V E R T I S E M E N T S
- Eielson, AK, USA