This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
A 20002 Dodge truck with 48000 needed upper ball joints, this was discovered while driving down the highway when the passenger side right front wheel nearly came off. The consumer first thought it was a was loose lug nut but upon inspection the nuts were tight, but the ball joint was worn and loose. This was the first incident.
An excess of 50 thousands of play in the upper and lower ball joints of my 2002 Dodge 2500 4X4 quad cab diesel has been detected by two independent service shops. The dealer, southtown Dodge, refuses to replace the ball joints under warranty, citing only 20 and 24 thousandths play with 30 thousandths allowable. Over the last 5000 to 6000 miles, the ball joint wear has caused the steer tires to wear rapidly and erraticly steers itself when in motion. The dealer offered to replace the ball joints for "around $800" if I am "so concerned.
A D V E R T I S E M E N T S
- Roanoke, VA, USA