This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Dodge Ram 2500. The contact stated that while attempting to park, he applied the brakes but the vehicle would not stop. A clicking noise was heard and the vehicle eventually stopped. The vehicle was taken to an authorized dealer where they noticed that the front suspension was damaged. The front suspension system was replaced by the dealer. The manufacturer was made aware of the failure and informed the contact that the vehicle was no longer under warranty. The failure mileage was 64,000. Updated 08/15/11 the consumer stated he had no power for approximately two to three miles. A diagnosis revealed the left front bearing hub and anti-lock speed sensor were bad and needed to be replaced. Also, the turbo charger was broken and the fuel injection pump was bad. Updated 05/03/12
The contact owns a 2002 Dodge Ram 2500. The contact stated that the fuel return line from the injector pump was cracked at the fitting location. As a result, fuel was leaking from the vehicle and it would not start. The vehicle was not taken to have the failure diagnosed. The contact repaired the vehicle himself. The manufacturer was not made aware of the failure. The failure mileage was 271,500. Updated 09/27/11 updated 09/30/11
I own a 2002 Dodge Ram P U, cummins diesel, and manual trans.. and have replaced the tpu " throttle positioning unit" (sensor) 3 times now, @ a cost of over $700 each time. Not only is this an expensive repair, but a potentially and very dangerous defect in these trucks. What occurs is a fluctuation, and the ability to control the accelerator with the pedal, from a fluctuating ability, to an all out loss of power whatsoever... the engine will accelerate, and the idle will rise creating a dangerous situation, then eventually the engine will not respond at all to the pedal... I use my pickup to haul and tow many different trailers, including our 40 ft. 5th wheel, and have had several close calls when I loose power altogether. There needs to be a recall on this unit... sensor, as it is not only expensive, it is more importantly very dangerous.
2002 Dodge Ram 2500 cummins diesel lift pump failure after dealer installed in tank fuel module this is the 3rd injection pump since purchasing this vehicle, (incredible) over $1200 each failure Chrysler did pay $800 toward repair of this vehicle. Why the government does not step up and force Dodge to rectify these situations is beyond me, to busy chasing the Toyota of the world, in order for the government owned GM, Dodge, to catch up in sales (absolutely amazing) but hey buy american huh.
On 1998.5 - 2002 Dodge Ram pick up with the 5.9 cummins diesel there is a real problem with vp-44 injection pump failures. Several vp re builders lay the problem to heat failure & vibration due to solder joints crystallizing. These pumps are not cheap & the problem was so bad that fed X forced Bosch the manufacture of these pumps to do something about it. Not everyone has the money to replace one of these pumps. You never know when one of these pumps are going to fail. If you are on the highway or in an intersection & it would fail tat then becomes a traffic hazard. I had on go bad 9/17/2004 & now I have another going bad now. They cost around $2500 to $3000 to replace.
- Gardnerville, NV, USA
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The contact owns a 2002 Dodge Ram 2500. While driving 68 mph the vehicle stalled. He was able to slow down and drive onto the emergency lane. The vehicle was taken to the dealer and the diesel injection pump was repaired under the warranty. The failure recurred and the dealer only paid half of the cost to replace the injection pump. The manufacturer was contacted on both incidents and they paid half of the 2nd repair. The failure mileage was 61,000. The current mileage was 94,000.
The contact owns a 2002 Dodge Ram 2500. While driving between 50-55 mph, the vehicle loses power and decelerates. The dealer stated that the injection pump timing was failing, which affects the transfer pump. As a result, gasoline is not being pumped; therefore, the vehicle stops and continues to lose power. The current mileage was 78,071 and failure mileage was 75,000. Updated 06/17/08. The fuel injection pump and transfer pump was replaced. Updated 06/16/08
Have had nothing but trouble with my 02 Ram 2500 truck. Rear brake pads had nothing but rust holding the pads in place, had the turbo and fuel pump replaced, U-joints and yoke on 4WD shaft worn out and hanger bearing on rear drive shaft worn out at about 70,000mi, tail gate cable broke after only two years, when clicking from high beam to low beam occasionally all lights go out, cannot use heated mirrors because they will blow a fuse and I won't have any heat, and now all ball joints and tie rod ends are worn and need replaced. I bought this truck new with only 75 miles on it, when I had the fuel pump and turbo replaced at around 78,000 miles, my mileage increased from about 350 miles per tank to about 550 miles per tank of fuel. Highway driving is much higher mpg. Fuel gage no longer works, empty at half tank of fuel now. Was quarter tank and empty. I'm sure the transmission will be next, I've been putting special fluid additive in that, this seems to help with smoothness of shifting and power. Never ever will I waste my money on a vehicle made by the "big three" again. There is a good reason why Toyota is taking over the market.
2002 Dodge 2500 has problems with the diesel flow fuel problem. Since 48,500 miles the engine periodically loses power and drops to 1500 RPM's. this failure mostly occurs with a load on board and when in traffic. The engine regains full power within 2-5 miles. A computer scan at a local repair facility indicated a possible problem in the injector timing circuit or in the pump system.
I recently experienced this while I driving with trailer in tow and had loss of power. Being followed by traffic I was unable to accelerate up the hill. I have also experienced problems when turning into traffic the loss of power and unable to accelerate has caused other drivers to perform drastic braking and maneuvering to avoid collisions. What happens is the engine does not respond to the fuel pedal input. I have checked the codes on the Dodge Ram 2500 equipped with the 5.9L cummins turbo diesel and have found a P0216 code indicating the Bosch VP44 injection pump is not communicating with the ECM. There appears to be a defect in the VP44 computer talking with the ECM. This was not the first time the "dead pedal" issue occurred. This first started around 36000 miles after a long highway trip coming to a stop after which the engine stayed at idle and would not accelerate. Currently it has become more consistent. I have noticed that this occurs when the weather changes drastically or the engine has been worked and is hot. I am starting to believe that the computer mounted on the VP44 is losing connectivity due to the computers susceptibility to extreme temperatures. I have researched failures concerning the VP44 and have noted that on the cummins isb engine there have been many failures of this integral engine component. This engine is found in many other applications such as school buses, rv's, and light duty truck applications. After researching the multiple failures the majority of the fixes for this issue has been to replace the VP44 injection pump. I would encourage the NHTSA to investigate said issues and take appropriate action to remedy the faulty equipment on this engine. This is a significant safety concern which needs to be resolved due the engines applications in school buses, rv's and light duty trucks. -regards chad mckinney
(2) VP44 fuel injection pump failures, (1) fuel lift pump failure: At approximately 56,000 miles of service, the first VP44 fuel injection pump failed (documented Chrysler P216 code was loaded into the pecm), again at approximately 78,000 miles, the VP44 fuel injection pump again failed, as did the diesel fuel lift pump. The vehicle was repaired by the dealer(s). This mechanical defect is consistent throughout the industry, and the cost of repairs at the Chrysler dealership is more than $3,000 per incident for a total of more than $6,000 in accrued costs if I were to pay for this out of pocket. My concern is that when the warranty period is over, the reliability of the vehicle will be the same: Another and then anther fuel injection pump will need to be replaced. Note: Incident dates below are approximate but can be authenticated and corrected if needed.
My truck is a 2002 Dodge Ram 2500 has about 2 weeks at a dealer (weisner Dodge) with both of the diesel pumps damaged. The truck is currently under the 36,000 mile warranty and the cost to fix it is approximately $4,000. The dealer is blaming the problem on the fuel. However, the fuel company (conoco) conducted an investigation and to them, the problem is not fuel based. Neither the local dealers want to acknowledge this situation, nor does conoco. I need a direct response from the manufacturer.
A D V E R T I S E M E N T S
- Vernon, CT, USA