This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving my 2001 Dodge 2500 4WD pickup, the cable part of the spare tire lift assembly failed and allowed the spare wheel/tire to become free from it's holding and fell to the payment. Luckily no one was following me for if they were they would have definitely hit the wheel and an accident would have occurred possibly causing injury (ies) to the occupants of the oncoming vehicle. This occurred on sept1 in rockwell, Texas. I reported this to rockwall Dodge service dept and told them it was a definite safety issue. They acknowledged this but did not attempt to notify the Dodge headquarters to my knowledge. They ordered the replacement parts and gave me a date you come in to have the assembly replaced. In the mean time I called the Dodge corporation and reported this incident stressing again the safety issue and possibility of a design defect. 9/21/10 "trish' called and advised me that because of the age and mileage there was nothing they could do. Further she advised they wouldn't issue any warnings either due to the infrequent reportings.. I advised her that Dodge has taken this too lightly and that they should correct the problem on both old and new trucks (all vehicles by a redesign (failsafe). I offered the parts to her for exam and analysis but she was not interested. I am appalled at such a "non-caring" attitude.
I removed the spare tire to fix a flat. It was the original spare and had never been used before. After having tire repaired I tried to return the spare to it's stow area under the bed but the winch would not lift it. It will work when the cable does not have weight on it but it will not lift the spare. The winch appears to have plastic parts. I feel this could be a safety issue if it would fail while driving down the highway.
The vehicle was 2 years old when purchased. The front brake were defective and caused the vehicle to vibrate while braking. The timing chain made noise. The spare tire was bald. The catalytic converter failed.
- Baltimore, MD, USA
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- Plymouth, MN, USA