This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving 40 mph the truck drifted from side to side making it difficult for the driver to control the vehicle. The consumer was told by the technician at the dealership that "they all handle that way".
I have a 2001 Dodge Ram 2500 with the cummins diesel. Since the day I drove it off of the lot it has had steering problems. I have had it into the dealer seven times for the same problem and I still have a very dangerous vehicle. I also have numerous other problems with rattles and squeaks that have not been fixed. This truck is definitely a true lemon. The dealer has blamed the problem on tires, steering box, etc., but nothing has fixed the problem. The last statement from the dealer is that this steering problem is inherent to the Dodge diesel engines and cannot be fixed. I almost had a head on collision about a month ago and have since parked my truck. I am now driving an older vehicle until I can get this resolved. I will not risk the lives of my family in this truck anymore. I paid $40,000 for a truck I cannot drive.
My new truck at 29000 mile began to wander sporadically. It feels as if the truck hits a patch of ice then regains its traction but no ice clear dry pavement it leaves me feeling as if something is going to break at the wrong time...when I have my loved ones in it...for everyone's safety please help...Dodge says it drives like a Dodge...its sure doesn't drive like it should, or like when it was new up to 29000miles. Its got MA problem and I know it...I feel it even if they don't.
Vehicle is unsafe to drive. The steering wheel does not return to center after turning a corner and it wanders all over the road at all speeds. It tries to follow any change in road surface. Dealer has changed out the following parts with no help. ( gear box, lower steering shaft, all 4 tie rods, alignments) I have nearly sideswipped 3 times while driving on the interstate. The truck has been at the dealers 8 times and a total of 11 days. The dealer does not know what to try next.
- Independence, MO, USA
Search CarComplaints.com for these popular complaint phrases...
While driving vehicle's steering wheel locked up. Dealer notified. Ts steering wheel wouldn't turn. Power steering pump replaced. Tire pressure was too low. Steering box failed and replaced. Windshield cracked and replaced. Vehicle won't shift at 40 mph. Clunking noise from park to reverse. Found normal operation. Oil leak in front of motor. Overflow bottle too full. Vehicle wandered all over the road. Steering box adjusted. And low tire pressure was to blame. Console on seat doesn't close properly. Turbo whistles on acceleration. No problem found. Transmission surges at 10 to 45 mph. No problem found. Power steering box leaked and replaced second time. Leak was found at vacuum pump seal caused leak at power steering reservoir. Steering drifts to right and wheel is off center. Center drag link adjusted second time. After set for a few days, vehicle won't move when it is placed in drive. Normal. No problem found. All accessories work with the keys out of ignition switch. Could not duplicate. Fluid leaking from truck. Replaced steering box for third time. Brakes pulsates when applied. Low fluid found due to steering leak.
The steering has lots of play preventing the owner from keeping straight directional control. "consumer was told that the steering track bar", needs to be replaced due to the loss of steering.
Consumer states that while driving at 55 mph the consumer lost control of the vehicle and ran off the road causing damage to the front and rear of the vehicle and also bent the frame. Contacted dealer and the dealer has taken a look at the vehicle but yet they are not willing to do anything. Nlm
When vehicle is at a standing position steering wheel is inoperable. Consumer contacted manufacturer 6 months prior to filing this complaint, and was told that vehicle needed a larger power steering pump. Consumer had this repair done, and is still experienceing same problem. Dealer / manufacturer have not been contacted. Please provide furthur details.
Vehicle wanders from left to right when driving at any speeds. Dealer cannot determine cause, and claims vehicle is within specifications. Consumer states it takes too much movement of the steering wheel to keept he vehicle on course.
From the day the truck was driven off the lot, steering action was noticeably "loose". excessive play in the steering is approximately 5" before the truck would start to turn in either direction. This creates wandering on the highway requiring consistant correction in steering. According to some other owners on internet message boards, the wandering problem is a known issue with possibly the gear box. It is severe enough to cause the truck to drift into the adjacent lane or shoulder.
A D V E R T I S E M E N T S
- Townsend, MA, USA