This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Bought a 2 yr old durango with 60,000 miles on it at carmax. At 116,000 miles it started knocking. I took it to allen samuels dealership and they claimed the engine failed. We replaced the engine at our cost for 6K, because we still owed 7K on the vehicle. We bought new tires as we decided to keep the vehicle and try to recover some of the cost. 3 months later, the new engine failed, the vehicle died as I was exiting the freeway and turning under an overpass. I wasn't aware the vehicle had died, until I realized the power steering had gone out when I tried to turn. The dealer is going to replace the engine this time, but we have decided we need to cut our losses and get rid of the vehicle. We cannot afford to keep a car like this. We have 4 children and this is the vehicle that we travel in as a family daily. It is totally undependable and unsafe.
: the contact stated while driving 30 mph the engine started sputtering and smoking resulting in a loss of power. The vehicle was taken to an independent repair shop for inspection. The mechanic determined the injection pump needed to be replaced, which no repairs were made. Also, the mechanic noticed the tie rods were pulling apart on the front left and right side. The mechanic replaced the front left and right tie rods and ball joints. The dealership and manufacturer were alerted.
A loud banging noise started coming from the front of the vehicle. The vehicle was running rough while driving. The driver was able to pull over. Then, vehicle stalled. The driver was unable to restart. The driver had the vehicle towed to the dealer, and mechanic determined that the engine needed to be replaced due to the coolant leaking into the number three injector.
- Cantonment, FL, USA
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While driving at any speed driver heard a knocking noise coming from the engine. Consumer contacted dealership on four separate occasions, but the problem still occurs.
Consumer complained about defective transmission. Also, engine failed, and vehicle stalled. Consumer has had vehicle for 20 days. Dealership will not assist in repairs.
Build up of sludge in the engine and burn-out of rod bearings with regular maintenance. We followed the maintenance. Schedule set fort in owners manual and have verifiable proof of completed maintenance. However, system is full of sludge causing the bearings to burn out.
No parts available:::::::::the consumer receive a recall for power generator cable crystal Chrysler center 36444 auto park drive cathedral city ca. Service manager robert 760 324 4557. Consumer stated that it has been 7months she receive the recall notice in 01-Jun-02. Dealer is aware of the proiblem.
Consumer called complaining about having problems with the engine oil. Also stated that while driving the vehicle all the engine oil blow out. Dealer was contacted and stated that the oil filter was put in wrong.
On several occasions, while driving, consumer states clutch seized and vehicle stalled. Dealer replaced clutch assembly and flywheel and found clutch disc burned out. Customer states the transmission clunks when shifting. Customer states vehicle will buck when attempting to start in 1st gear. Vehicle shudders when driving and customer has completely lost clutch.
Engine crank vent system discharges a large amount of vapor & hydro carbon. When the heat is on it seeps through ducts and burns the eyes. Chrysler is aware of problem. But, problem will come back each time oil is changed. Dealer performed tsb 09-02-00, however fumes were evident for up to 700 miles.
A D V E R T I S E M E N T S
- Mckinney, TX, USA