This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving on state highway and without warning power steering locked up, causing vehicle to stop in middle of traffic. Consumer states that the right front center bearings exploded, throwing the vehicle up and down.
I have had all kind of problems with the steering on this truck. It started at 6941 miles to much play in steering. A Dodge dealer in cricleville, Ohio replaced the tie rod-drag link. It didn't help. I went back to the dealer at 16000 and asked him to drive the truck. We went down a stright road and I told him to watch his hands on the steering wheel. He was moving the wheel all the time to keep the truck between the line on the road. He said it was normal with the Dodge Ram. I was mad when I left the dealer because I no better. At the time I worked for a semi truck manfacture, kenworth in chilliothe, Ohio. When we would take these semis for test drives the steering was excellent. No play at all.at 22986miles I drove the truck to another dealer in columbus, Ohio. Same problem but they inspected and replaced the steering column. No help. At 26046 miles took the to same dealer same problem replaced the steering column coupler and intermediate shaft. Also had a tran leak. Replaced transfer case output seal. No help. Same dealer at 29875 miles same problem but they adjusted pitman arm? and replaced rear axle housing seal. No help. At 33696 miles same problem but now I'm loosing power steering sitting still and another trans leak. Same dealer replaced output shaft seal, replaced steering coupler, adj pitman arm. No help at all!!!!!!!!!!! I got the guy who work on the truck and told him to look at the play on the steering wheel just sitting there. He said he called the tech line for Dodge and told me there is nothing they can do about it. I called Dodge that day told them what was goin on and they said they would keep it in there computers. Unbelievable!!!!! I called a dealer in mt. Steering Ohio. Did not want anything to do with the truck. However I talked the service manger into putting a new power steering pump on my truck. He ordered a pump for a 2000 Dodge 2500 but when they went to put it on the shaft was different on that pump. I have a 2001 pump on a 2000 truck.*
- Amanda, OH, USA
Search CarComplaints.com for these popular complaint phrases...
Steering becomes almost impossible to turn when backing or moving forward slowly. It happens in cool to cold weather. Was told by dealer that factory says this is normal condition. This can create a hazard when turning a corner and steering won't turn.
Engine has stalled twice without warning on freeway while traveling at highway speeds. All electrical and steering power was lost. It could be restarted while moving. Dealer was unable to locate source of problem. Consumer felt this problem was similar to Ford truck recall in ca.
Transmission does not properly shift into different gears, cause unknown. The consumer had been to the dealer several times for repairs of ball joints, power steering and the transmission.
Steering problems pulls right after purchase, complained about engine pinging and reving soon after buying, had steering componets replaced, truck has just turned off several times no restart, have had transmission complaints from 3 mos after bought they finally fixed once it went totally, 45 days later its again almost gone again, I contineuly complained about engine ping and truck dragging they kept saying nothing wrong until it finally went the engine and trannie is related bad tranie was makin engine drag and ping.
Steering on this truck is loose.took it to dealer and service writer said they changed the steering on the new trucks and it will never drive like my 199dodge 4X4 did.I have side to side play in the pitman arm that comes from the lower bearing in the steering box.have talked to lots of other owners who have the same problem.I have had the truck to a front end shop and had the alignment checked and it meets factory specs.the truck likes to wander all over the road, steering feels dead in the middle and you can feel a funny bind in it when taking a curve on the interstate.it makes you over correct because you wonder if anything is connected to the sterring box or not.towing a trailer makes it even worse.it is a diesel so I think you should be able to tow with it at least that is why I bought it.thanks
While raining consumer fell a sleep at the wheel and hit a telephone pole. Then hit an enbankment and landed in the water. Upon impact, air bags failed to deploy, resulting in injuries.
Power brakes and power steering failed and dumped fluid onto ground. Dealer was unable to duplicate the defect. Consumer has filed # 7045909 with Chrysler. Manufacturer said that it was probably the vacuum system that this vehicle does not use on the 4 wheel anti-lock brakes..et.
While trying to park with foot on brakes and turning steering wheel, there was no power steering. Truck has been to the dealership three times for this problem. Dealer states that it is normal..et.
A D V E R T I S E M E N T S
- Chicago, IL, USA