This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Dodge Ram 2500. The contact stated that the dashboard was fractured. The dashboard was previously replaced twice for the same failure. The contact was afraid that the air bags would deploy without warning. The dealer was not notified of the failure and no repairs were made. The failure mileage was 90,000.
The dash just started to crack and fall apart into small and large very sharp pieces. What would happen in an accident? these sharp plastic parts could fly right into the driver and passengers faces.
The front dash board crumbled behind the front panel according to my mechanic while put on a facing dash cover to patch a crack in the instrument panel.. the dash that is protected with cover is grossly cracked. I also drive 52 year old VW bug that has started to have some plastic failure around the steering wheel, but not a single crack in the dash after 52 years in the California sun. The Dodge on the other hand failed after just 9 years, and failed catastrophically. The cracking most likely happened sooner as I had a dash cover on it and didn't think to check until the cover need to be secured with velcro again.
Possible defective dashboard, has multiple big cracks and is fatigued material, seems to be getting worse and posing a safety hazard. If vehicle were to be involved in a crash, sharp plastic shards will be projected thru cab of truck. I do have a family and their safety is a major concern. Please get back to me in reference to this matter.
Started truck up and commenced to travel to my destination. During that trip there was a loud snap and the dash pad developed a crack which has since turned into many cracks with a piece of the pad falling down inside the dash. Also the instrument bezel has since broke on the top edge where one of the pad cracks is. When I showed it to the service dept. At a local dealer right after the initial crack they said there was nothing that could be done because it was off warranty. The main cracks seem to have started at screw mounting holes. I have also had small pieces of plastic fly out of the defrost holes at times with some hitting me in the face. This issue should be a recall especially since mine started at around 24 to 25 K miles and I only have approx. 76K on it now. Also this has been a major problem with a whole lot of people. Also the seat cushions are junk. I had mine replaced under warranty and within 60 days the base support was right back where it was and I was told they couldn't replace them again.
- Monroeton, PA, USA
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I cleaned the dust off the dash board and noticed a crack forming from one of the vents, on the passenger side, at the windshield moving toward the interior. Today, 4/20/2012, I noticed another crack, on the driver's side, coming from the vent up over the top. It is 10-12" long already. I did an internet search and it seems that there are many others with the same problem. It appears that once this starts, the entire dash begins to self-destruct. This is very dangerous as pieces can go flying in the event of an accident and air-bag deployment.
The contact owns a 2000 Dodge Ram 2500. The contact stated that the entire dashboard was fractured and some pieces had detached. The failure began in 2004 and worsened over time. The manufacturer was notified of the failure and a complaint was file. The manufacturer advised that they would contact him at a later date for possible assistance. The failure mileage was 10,000 and the current mileage was 67,313.
I own a 2000 Dodge Ram 2500 sport. The dash is cracked and falling apart. The plastic is sharp and sometimes the small pieces fly out and strike people. It's also distracting because it looks horrible.
I am a owner of a 2000 Dodge Ram truck (2500, 4X4, ext cab 104,000K miles). My complaint is about the dash board cracking or better yet becoming brittle. Right now I have countless cracks and a softball size hole on the passenger side of the dash. I don?T dare touch the dash as I fear of it collapsing. While owning the truck I lived in buffalo NY and now South Carolina. Throughout my ownership of the vehicle I have used sun shades to protect the interior of my vehicle. I have own countless vehicles and live in AZ for 9 years and have never seen a dash break down like mine has. I will have to go to the dealership and have them replace it at my expense as it is a serious safety issue. One could spend hours even days reading about all the complaints about Dodge dash boards cracking and shattering. Chrysler/Dodge needs to be held accountable for their unsafe product designs and recall all defective models. The most upsetting part of this is I have to pay a high price to replace a faulty component for another faulty component. It's a win win for Chrysler/Dodge. (VIN # [xxx] ) information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2000 Dodge Ram 2500. The contact stated that the dashboard was severely cracked which caused sharp edges of the dashboard to be exposed. The failure had been on going for four years. The vehicle was taken to the dealer for the failure and he was advised that the dashboard needed replacing. The vehicle was not repaired. The VIN was unavailable. The approximate failure mileage was 56,000 and the current mileage was 96,000.
My 2000 Dodge 2500 dashboard has shattered and completely fallen in. The pieces range in size from softball to slivers. I have covered the gaping hole with carpet. The lack of a dashboard has exposed wiring to the elements, the airflow to the defroster and dash vents is disrupted, and created a shrapnel hazard. There is not enough structure left for installation of a glue over dash cap and will require the entire dash to be replaced; there is a problem with the dashboards Dodge should be taking responsibility for this.
I have a 2000 Dodge Ram 2500 with approx. 58K miles. The dash board developed a couple cracks a few years into ownership. At this point the dash is literally falling to pieces. Large holes have developed exposing wires and very sharp edges. Pieces will simple break off without ever touching the dash. I am unable to drive the vehicle because I feel it is unsafe to have all the exposed wiring. I would replace the dash however I am told it will do it again as Chrysler has not corrected the manufacturing process of the dash or that the new dash I would get would be old stock of the same material.
The contact owns a 2000 Dodge Ram 2500 quad. The contact stated that the dashboard in his vehicle was broken, exposing the air bag and wiring. The dealer was contacted and offered no assistance. The manufacturer was notified and informed the contact to file a complaint with NHTSA. The vehicle was not repaired. The current mileage was approximately 103,800. The failure mileage was approximately 103,500.
Dash cracked and dash bezel cracked in 2000 Dodge Ram 1500. Replacing new dash bezel however there is only a dash cover for these trucks. Dodge does not cover expense for a new one. The pieces can become dislodged from the dash and cause injury.
Cracked dashboard on a 2000 Dodge Ram 2500. The dashboard on our Dodge Ram has been cracked and falling in on the electrical components under the board. It is very ugly and so far we have not had any electrical problems but I am afraid to take any trips fearing being stranded because of the dashboard parts falling into the hole.
My complaint is on a 2000 Dodge 2500 for a cracked and disintegrated dashboard. The dashboard has collapsed; exposing wiring to the elements, diffusing and eliminating the defrost and dash vents, and creating shrapnel hazards to occupants in the event of a crash or air bag deployment. The failure of the dashboard progressed from two several inch cracks to complete failure in the course of 2 months.
Dodge 2000 2500 4X4 spare tire fell off while driving on rough gravel road---the vehicles' whole life has been in sitka Alaska 99835 --cable was rusted.
A D V E R T I S E M E N T S
- Pearl River, LA, USA