This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have had this truck into the dealer 6-7 time for this problem. It pulls to the right on all highways. Very uncomfortable to drive for a long distance. They have tried numerous tsb but to no help. They say must be the roads, no way, I driven on interstate highways and local roads, doesn't make and difference.
When driving 55mph on freeway truck vibrates so badly you get a headache. Two different dealer's service depts. Say it is a problem with 99's and there is no fix. An outside expert got headache, and said truck is not driveable. Apparently, 1 in 5 customers came back with this same complaint. The dealers just told them thats the way it is. Do a test on concrete freeway on these trucks and you'll see for yourself. Apparently, Chrysler is not admitting there is a problem because they don't want a recall. The people who do come back and complain, the dealer send a guy to drive with the customer to convince them that it is normal and that's the way it is. I know all this because my husband is a mechanic (25 years) and he knows a couple of mechanics at Chrysler.
- Pacific Palisades, CA, USA
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- Bucyrus, OH, USA