This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This is my second complaint regarding dash board. The dash started cracking with just 30,000 miles on truck, when I put in compliant to NHTSA. Now 109,000 the electrical, air bags, computer harness wiring are exposed with a intermittent stalling and a guessing game from authorized Dodge dealers as to what might be the issues. "undetermined electrical shorts from cracked dash a possibility" "ABS service light stays on, also "undetermined by dealer", "can't track code" "don't drive as airbag might deploy because dash has dash debris from cracks" plus hearing "refuse to service unless replace the dashboard" all these quotes when trying to take to get the truck fixed. Main computer harness intermittent "no bus" can't find shorts! stalls out on freeway. The glove box even hangs on only one side. Unsafe if airbags deploy. Splintering of remains chards of faulty dashboard plastic, stall on fast lane of 14 freeway in ca had to coast to right side with no power steering lucky the brakes worked and the traffic was light. Short in wire due to exposed dash board.
The contact owns a 1999 Dodge Ram 2500. The contact stated that the dashboard cracked into pieces. The contact also stated that the manufacturer would not repair the dashboard even though the air bags were showing. The VIN was not available. The failure mileage was unknown and the current mileage was 81,000. The VIN was unavailable.
- Novato, CA, USA
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- Alhambra, CA, USA