This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Cracked dash issues which would cause airbag failures and lights from under the dash blinding the occupants at night. Nothing has been done to correct the failure that I am aware of.
Vehicle's dash has cracked in numerous places (10+) some surrounding the passenger airbag. In an accident the airbag could be damaged or cut by the dash failures. In a worse case, parts of the dash could impale the passenger or driver in an accident.
I own a 1999 Dodge Ram 2500 pick up truck. The dashboard on the truck is criss-crossed with many cracks. I feel that this is a safety issue because in an accident the jagged shards of the dash boardcould turn into deadly projectiles. Nothing led to the dash developing these cracks, it appears that the plastic wasn't designed to handle the stresses that day to day use places on it. Currently the dash isn't replaced, if the manufacturer needs to see the dash they are welcome to view it.
My dash has been cracked for four years and has become worse. Other owner complaints relate to faulty wiring/head and tail light malfunctions due to the defective dash.
- Cocoa, FL, USA
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1999 Dodge Ram 2500 entire dashboard cracked and fell apart. Regular maintenance was performed, and it was usually in covered parking. Pieces fell into the wiring and mechanisms stopping their use. I bought an oem replacement and it also cracked. I had to replace the ventilation controls because a piece of the plastic wedged into it and broke the levers. Also, noticed two wires that had a sharp piece of plastic between them, and the vibration had worn away the insulation. I replaced those wires before they could short out.
The dashboard in 1999 Dodge Ram 2500 is severely cracked in many places, and has been for months, and finally one day a section just fell in while I was driving, right above the instrument cluster. This was a concern at the time, and I was told by Dodge to just purchase a new one. Since the hole appeared the whole dashboard rattles while I drive. It is not only is annoying, but also distracting.
: the contact stated the am/fm radio volume control would not work. Also, when raining hard, there was a leak inside the truck that stemmed from the roof of the vehicle. Third, the undercarriage was rusted. Fourth, the hydraulic brakes were fractured. The contact heard a leak noise and when the brake pedal was depressed, it went to the floor. The vehicle was parked in an idle position and there were no prior warnings. The vehicle was towed to the service dealer, who determined the brake line was rusted, fractured and needed to be replaced.
The dash on my 1999 Dodge 2500 pickup truck began to crack a few years back. Thinking this was sun damage, I installed a dash cover to prevent further cracking however, the dash has continued to fracture in several places. I fear that if the air bags were ever to deploy, the cab would be filled with shrapnel and shards of plastic from the dash. In researching the automotive forums on the internet, I found this to be extremely common among these trucks.
Right side of the dashboard was removed to repair the air conditioning. Dealership denied the problem, and agreed to repair it for 50% of the cost. Dealership caused the defect. The dashboard started cracking around in March/April 2004. The vehicle was taken to the dealer but they indicated that the cracking was not there fault. The crack initially started on the passenger side near the screws by the windshield now there are several cracks on both sides of the dash.
The dashboard cracked from the windshield towards the driver. A separate crack also extended on the passenger side from the windshield towards the passenger. The cracks did not meet they were separate. Consumer was concerned that the windshield will eventually separate.
The vehicle was not equipped with and undercarriage shield. The consumer felt the absence of the shield caused corrosion of many components under the hood. The front shock washer which held the shock assembly in place corroded, the fuel rail corroded and the manifold corroded. The vehicle was taken to the dealer who indicated that there was no such part for the truck and if he installed one the trucks warranty would be void.
A D V E R T I S E M E N T S
- Oldfield, MO, USA