This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving on I-89 S. at 50 mph when snow storm turn into a white out when I came upon a state plow truck in passing lane doing 25 mph and by time I saw it's flashing lights I couldn't stop and air bag failed to deploy causing me bang my head on door post, my left ribs into steering wheel cracking them and my right knee into 4 wheel drive levier and dash causing it to be cracked.
While driving at 30 mph driver lost control of the vehicle and had a front end collision. Upon impact, neither of the air bags deployed, consumer broke the nose, and cut the lips.
Vehicle was taken the dealer because the horn operated intermittently. Dealership/mechanic informed the consumer that driver's air bag must be replaced to fix the horn. Horn has been difficult to operate since consumer purchased vehicle. Horn has to be depressed on the right spot to work. Vehicle has 55,000 miles when it was brought to dealership for its repair. Chrysler offered to split (50/50) the cost with the repair on horn and airbag assembly. Consumer felt at that time and given that they had extended warranty on their vehicle the situation should be corrected. Vehicle now has approximately 78,000 miles and consumer said that Chrysler has refused to address the matter.
- Sunset, SC, USA
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While driving 70 mph vehicle was involved in a head on collision. Upon impact, dual airbags did not deploy, and passenger sustained lower arm injuries.
While driving 70 mph involved in a side collision, vehicle turned couple times without warning. Upon impact, air bags did not deploy, driver and passenger sustained serious injuries.
While stopping at traffic light was rearended by another vehicle causing a chain reaction collision, and air bags did not deploy. 2 passengers and driver were injured. Vehicle was totaled.
When driving at 40 mph steering wheel and column suddenly collapsed, causing vehicle to become inoperable. Consumer pulled off to the side of the road. While vehicle was involved in accident air bag didn't deployed.
Consumer's vehicle was hit the rear by another vehicle which spun consumer's vehicle out of control, hitting a concrete wall. Consumer stated seat belts did not lock, and air bags didnot deploy, resulting in injuries.
Ea 01 007/air bag clock spring failure: Air bag sensor light remains on while driving. Vehicle repaired at dealers at consumer's cost. Provide any further informaton.
Vehicle was involved in a 50 mph frontal collision in which driver's and passenger's air bags did not deploy, cause unknown. It has not yet been determined if the air bag sensors were hit in collision.
30mph, headon crash into steel stationary pole, neither driver nor passenger side airbags deployed. Driver sustained head/ neck back/ arm and knee injuries. Police noted neither air bag deployed and instructed us to contact the manufacture. Both paramedics and firefighters noted failure of airbags and said driver would not have sustained his head injury had they deployed. Contact with Chrysler Dodge; they sent rep to check truck. Two weeks later Chrysler Dodge sent us a letter stating the air bags functioned as they were supposed to, that they were in functioning order that their was no failure on their products (truck) part. A local Dodge dealer, sales manager told me on the phone that Dodge pu airbags should deploy at "10 mph" in a headon crash, stationary object. He also stated after details of the accident were given to him, "that never should have happened" (that the airbags didn't deploy). Please help us, Chrysler Dodge is taking no responsibility. Thank you.
A D V E R T I S E M E N T S
- Randolph, VT, USA