The contact owns a 1997 Dodge Ram 2500. The contact stated that the entire dashboard was cracked, to the point that pieces detach when going over a bump. The contact also stated that the front-end suspension was fractured, making it impossible for the vehicle to drive in a straight line. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failures. The failure mileage was not available. Updated 03/09/16

- Scottsdale, AZ, USA

While driving home late one evening in late November 2004, the lights on my Dodge Ram 2500 went completely out. With this loss of lighting I was forced off the road, fortunately I was able to safely stop the vehicle without serious consequence. The fault was the main light switch failure (shorting out) creating a short and small fire in the dash. This is the third switch I have replaced in this vehicle. I researched this type of failure and have found that is a fairly common occurrence in the Ram trucks. I would like to know if there is anything which can be done to make this a safer vehicle to operate.

- Erwin, TN, USA

The vehicle had an electrical shortage under the dashboard, which resulted in a fire. The consumer has requested information about other vehicles (same make/model) who has experienced the same problem. Scc

- Hansen, ID, USA

Headights on low beam headlights became inoperative upon tilting steering wheel downward. Raising tilt wheel, the headlights became operative. Position of steering wheel did not effect highbeams, only the lowbeams. Upon removal of the steering wheel column cowl, it became apparent that the lowbeam wire to the dimming switch had become chaffed by the movement of the tilt assembly, melting the wire insulation, and creating a high resistance connection to the steering column, strong enough for the wire to part but not allowing the amount of current flow needed to blow the fuse to the lighting circuit overcurrent device. Because the vehicle is 12,000 miles past warranty ( 36 months/36,000 miles) the selling dealer refused to treat the problem as factory defect and stated over the telephone that the problem was mine and that I would most likely be responsible for the repair. It is my position that wiring harnesses in such a limited amount of time should never short-out or become so dangerously defective, creating a possible fire hazard, headlight failure, and worst case air bag deployment while driving. Thank you for your time...marshall searles

- Winchendon, MA, USA

Vehicle sitting in driveway after being used all day. Owner was alerted to problem when the horn on the vehicle started blowing. Owner went outside of home to see why the horn blowing and found the vehicle on fire. Called fire department. Fire of vehicle fully involved when the fire department arrived and extinguished the fire.

- West Chester, OH, USA

No summary listed for this vehicle.

- Quitman, TX, USA