This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Dodge Ram 2500. The contact noticed small cracks in the instrument control panel cluster. The cracks manifested into large, triangular, sharp, plastic chunks that are falling inward into the vehicle and also flying through the window when he was driving. The vehicle was taken to the dealer who stated there are no recalls or warranty on the vehicle and he would have to pay for the repairs. He notified the manufacturer who stated they had calls in regards to the failure, but they did not provide any assistance. The vehicle has not been repaired. The failure mileage 100,000.
- Lenoir City, TN, USA
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- Lenoir City, TN, USA