This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer stated he filed a complaint on 7-16-05 ODI # 10129534. He has not heard anything from this yet. He wanted to file another complaint because he says there is a recall on the following component: Electrical system: Ignition: Switch. Recall #00V135000. He said someone from Chrysler came out on 7-22-05 and took some pictures and asked him a lot of questions. He has been calling the manufacturer all day and he can not reach anyone his truck is located at national Dodge in jacksonville, nc.he wants to get his vehicle fixed and returned to him.
Contact states there is recall 875 for the wiring harness/ignition switch. Consumer stated while driving vehicle caught on fire. There was a popping noise and smoke started coming from the steering column. The fire originated from the steering column ignition switch. The wiring was melted from the ignition switch to the firewall. The service dealer stated they were not responsible for covering the damage that was caused by the fire. However, they will replace the ignition switch and ignition wiring overlay.
Recall 00 V 135 000/ignition switch ch/wiring: Recall repaired at efird Jeep Eagle Pontiac; florence, SC; phone# 843/679-5031. After repairs were done ignition swtich started to overheat. Dealer has been notified. Feel free to provide any further information.
Dealer refuses to do recall 00V135000 repairs on ignition wiring because consumer had a security system installed, this was done at time of purchase at dealership.
- New Haven, CT, USA
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There was an ignition fire, took vehicle to dealer, and dealer replaced ignition switch and other parts. Afterwards when starting vehicle starter stayed engaged, and unable to shut off vehicle when turning key in off position. Consumer has taken vehicle to dealer but dealer could not duplicate the problem.
Headlights don't work when steering wheel is in a downward driving position. If steering wheel is pushed all the way up headlights come on. Consumer received a recall 00V135000/ manufacturer's recall 875. When vehicle was taken into dealer's repair shop, dealer wasn't sure if recall was for that specific problem. Dealer didn't fix it under recall.
Had received recall notice for ignition switch on 7/19/00 & contacted dealer. Indication was repairs will not be take place for 6 weeks. Owner was upset. Time frame was not reasonable. Vehicle could catch fire.
Consumer contacted dealer at heart of Texas Dodge for recall 00V135000/ manufacturer's recall 875 in austin, Texas. Was told that dealer could not make appointment until the end of October. Consumer is now experiencing defect.
Received recall 00V135000 & contacted dealer. Informed repairs can be done on ignition switch. Took vehicle in & was told it will take over 2 hours. Talked to general manager of dealership jerry, and was informed that he must take care of employees. He urged consumer to take vehicle elsewhere. This happened after requesting service manager to give $20 for fuel & time. Took vehicle to another dealership & was informed to come back in 4 weeks. Problem might cause fire if waiting 4 weeks for repairs.
Consumer received recall 00V135000/ manufacturer's recall 875 for ignition switch. Vehicle was taken in to be repaired, the job was not complete. Dealer told consumer the remaining problem has nothing to do with the recall.
Consumer received recall #00V13500 concerning ignition switch failure. Contacted performance Dodge in glendale, AZ. Dealer claimed there were no parts available, did not set up appointment for consumer. Consumer has been waiting for a long period of time, and has also contacted other dealers. But, can not get recall repairs done.
Recall # 00V135000 DaimlerChrysler/ignition switch; after arriving for schedule appointment, owner was informed that parts were not available to correct campaign. Owner called 6 other dealerships. No parts are available to correct campaign. Parts will not be available for other 3 weeks.
The ignition switch melted the plastic shroud under the steering column. The air conditioner was running when this occurred. The radio was on also. After this occurred, the radio no longer works right either. The dealer said there is a replacement switch, but did not cover it under the warranty. The dealer said they were having problems with the switch, that's why there was a new replacement switch. Cost over $350, including installation. This does not include replacing the radio. They did not know why the radio went bad. The dealer was fred beans in doylestown, pa. The original ball joints and front axle were never greased at the factory. There are no grease fittings to add grease. The dealer would not cover it under warranty. The mechanic said he could tell that they were bone dry & never greased at the factory.
When A/C or heater is on the ignition switch will overheat and steering column start smoking, consumer had to buy another switch, and dealer put it on. Original switch could not take all the power coming from all the circuitry.
A D V E R T I S E M E N T S
- Richlands, NC, USA