This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle was involved in a collision. The passenger side safety belt had come unbuckled when the collision occurred. The consumer was traveling down the road at approxiamately 30 mph with his/her daughter buckled in her child restraint seat on the passenger side. A young man was backing out of a driveway claiming he didn't see the vehicle and impacted the passenger side. Upon impact, the passenger belt had unbuckled, putting the daughter and her seat to the floorboard.
Front passenger seat failed to remain locked in position with a passenger sitting in it. When brakes were applied passenger's seat would go forward, causing passenger to hit dashboard and into windshield. Contacted manufacturer, and was informed too many miles on vehicle to do anything.
Ongoing problem with driver shoulder belt continuing to tighten upon driver while driving. Driver would have to unlatch belt buckle to get it to release itself. But, problem kept reoccurring. Also, driver's seat moves whenever brakes are applied in a sudden / emergency situation or when jerking the seat back and forth. Dealer refused to repair because vehicle was out of its warranty, and not covered under a manufacturer's recall.
3-year old son injuried himself on the center captain's chair which was covered by a piece of fabric. When the seat was positioned forward or backward, it exposed the metal track. But on the front passenger's seat, whether positioned forward or backward, it was not exposed. This was a design flaw. Days later, child was in the middle of captain's chair directly behind the driver. Driver's seat was up forward, exposing the metal tracking. Driver had to apply brakes suddenly to avoid hitting a dog, causing the middle captain's chair seat belt cable to snap, and child flew out, hitting his head on the metal track. Contacted dealer, and he was not able to help. Contacted the manufacturer for seat belt conversion package that was put on by elk enterprises. They were no longer in business. The cable on the other center captain chair was wearing out. Chrysler says they are unable to help because it was not a manufacturer defect.
A D V E R T I S E M E N T S
- Frankfurt, IN, USA