This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased this truck this past summer. I found recently that several safety recalls had not been performed on the truck. I took the truck to the dealer. They refused to complete the ignition switch wiring recall until I paid them to trace all of the wiring that could be affected because one of the wires on the ignition switch harness had melted. They did not know how much this might cost me. The dealer contacted fca to see if the factory would "contribute" to the cost. Fca declined. I contacted fca and they told me on a vehicle of this age they were no longer responsible for anything beyond the extent of the recall repair. I said that was fine - just do the recall. They refused to authorize the recall repair unless I agreed to allow the dealership to trace all of the wiring they suspected could be damaged. I'm at a loss here. Who can I contact for help" fca knows the wiring for the ignition switch will melt and possibly cause a fire. It is quite evident the wiring has melted - even burnt off. How is it that they are not responsible for the complete repair of damage caused by this known defect? they seem to be saying they are no longer responsible due to the age of the vehicle. They are calling the service adviser at the dealership their "trained expert". and he cannot confirm that the failure is not just "wear and tear". is this true? does NHTSA allow manufacturers to use this as an excuse to not perform a recall"
NHTSA # EA198010 headlight switch recall excluded the B1500 and B2500 series stating that the power draw is not as great as the B3500 series. This is in error. My 1995 B2500 burned out this same light switch and left me with no headlights. (I have not added any additional lighting). I request that EA98010 be reopened to include the B1500 and B2500 series trucks as this is a safety hazard which is the same problem as the B3500 series. I replaced the switch at my expense and can send you the old one if you need it.
Light switch circuitry burned inside dash and caused heat damage to dash and wiring inside. Vehicle was recalled for wiring and when recall was complete, fuel guage and temperature guage failed to operate normally. Light switch failure and ignition system malfunctions believed to be related.
Consumer took vehicle in to dealership to have recall repair work performed on vehicle, after receiving vehicle back consumer stated the radio, dome lights, map lights and door chime did not work, after vehicle was looked at, consumer was informed by dealership that when they were welding the reinforcements a spark hit the ground box.
Gas gauge has malfunctioned, moving up and down, going from a full tank of fuel to half a tank of fuel, which prevented driver to identify the correct fuel reading. Also, having other problems. Consumer has contacted the dealer. This vehicle had problem with ignition switch. Radio and the fan motor speeding up and down, the vehicle to lose power occasionaly. The air bag light comes on and off irregularly.
- Talladoga, AL, USA
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Vehicle has electrical problems, causing front headlights to go out while driving. Vehicle has been taken to dealer for the problem. Also owner has ignition switch problems.
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- West Willow, PA, USA