Gurnee Dodge, Gurnee Illinois, Under warranty replaced just the boot over the CV joint (if that's what it called),
Well since a boot filled with grease exploded under and eventually up the side of my truck (why is grease on the side of my truck? that was my only indicator of failure other wise I wouldn't of known.) Well they kept my truck for like a week. Replaced the boot under warranty and left ALL the grease exactly where it splattered. All I could think is "This is how you treat your customers who buy your vehicles?"
Anyway, I brought it back to them again, to point out the gobs of grease sitting on my calipers. Asked them if they enjoy grease on their brakes and inside the tire rims and ohhhhhhh anywhere else. Then they replace the whole CV joint (under warranty). I guess the CV boot change didn't work.. or somethin'.
The main reason I can't buy another dodge, I can't find a Service Center/Dealer that gives more than the bare minimum.
A D V E R T I S E M E N T S
Gurnee Dodge, Gurnee Illinois, Under warranty replaced just the boot over the CV joint (if that's what it called),
Well since a boot filled with grease exploded under and eventually up the side of my truck (why is grease on the side of my truck? that was my only indicator of failure other wise I wouldn't of known.) Well they kept my truck for like a week. Replaced the boot under warranty and left ALL the grease exactly where it splattered. All I could think is "This is how you treat your customers who buy your vehicles?"
Anyway, I brought it back to them again, to point out the gobs of grease sitting on my calipers. Asked them if they enjoy grease on their brakes and inside the tire rims and ohhhhhhh anywhere else. Then they replace the whole CV joint (under warranty). I guess the CV boot change didn't work.. or somethin'.
The main reason I can't buy another dodge, I can't find a Service Center/Dealer that gives more than the bare minimum.
- Jeffrey B., grayslake, IL, US