This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Ram 1500. The contact stated that while driving approximately 30 MPH, there was a loud bang underneath the vehicle. The contact stated that the rear axle was completely locked in position, causing the rear wheels to start dragging while the contact was pulling to the side of the road. The vehicle was towed to a certified mechanic who diagnosed that the drive shaft had disconnected from the rear differential. The contact related the failure to NHTSA Campaign Number: 12V474000 (Power Train) however, the VIN was not included. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000.
The contact owns a 2010 Dodge Ram 1500. The contact received notification of NHTSA Campaign Numbers: 13V038000 (Power Train), 18V160000 (Fuel System, Gasoline), and 17V821000 (Power Train). The contact stated that while driving at an undisclosed speed, the rear axle pinion holding the rear drive shaft loosened. The vehicle was taken to the dealer, and the dealer declined to honor the recall repairs due to the age of the vehicle and possible liability issues. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 183,000.
The contact owns a 2010 RAM 1500. The contact stated while driving 35 MPH, the driveshaft detached from the sub-frame of the vehicle. The contact pulled over and the vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the driveshaft needed to be replaced. There was no warning light illuminated. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 12V474000 (Power Train) however, the VIN was not included. The manufacturer was informed of the failure but provided no further assistance. The failure mileage was approximately 97,000.
Driveshaft disconnected/slipped out of rear diff (hanging down - still on truck) loss of power/had to coast to a safe area during coasting came to a sudden stop/something locked up in rear diff.
While traveling a local road at approximately 30 mph, the rear differential made a short term humming noise and then a grinding sound. Rear differential locked up shearing the pinion shaft and allowing the driveshaft to drop free of the rear differential, hit the bottom of the truck several times and then drop to the ground. Vehicle was towed to the local dealership where it remains waiting on parts. According to the dealership, Chrysler has switched suppliers of the ring and pinion kits and there is currently a backorder of approximately 175 parts kits. Current release date for the parts is October 2012.
Driving around 30 miles per hour, and it has happened twice it has surged in speed with out pressing the gas pedal for no reason. Nothing was done because being it doesn't happen all the time when I take it to the dealer it will not happen more than likely.
A D V E R T I S E M E N T S
- Banner Elk, NC, USA