This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The rear axle pinion nut came off and the rear axle locked up. Driveshaft dropped to the street, breaking the transfer case. Incident resulted in an immediate loss of control. Driver behind me saw the driveshaft fall and braked to avoid contact with my vehicle. Luckily, I was driving about 25 miles per hour and was able to come to a stop on the roadside without wrecking. I later learned that in late 2015, Chrysler was supposed to notify owners of the defect concerning the rear axle pinion nut. I never received that notification or any other recall notice regarding my vehicle. The local Dodge dealer has told me to have my vehicle towed to them. They said the damage will be evaluated and Chrysler will determine if they should pay for the necessary repairs. I believe they should, since I was never notified of the problem with the rear axle pinion nut. The consumer stated the District Manager at the dealership refused to repair the vehicle. The reasons for not repairing the vehicle were the necessary parts couldn't be found, the recall was too long ago, and you should have brought it in for repairs earlier when the recall notice went out.
Clicking noise under dash even when the truck is off, no heat, steaming up window, checked heater core and its good had the whole system flushed. Still not rite. Also Cruze control not working.
Truck sometimes shows life when in accessory but when put to on truck dies completely, obviously not going to turn over with no sign of life. Minutes later I can come back and start it no problem. Headlights will consistently stutter or even turn on or off while parked or moving. Lastly while driving sometimes all power and electrical shuts off and truck is completely dead while going any speed. I have not found a certain speed it dies because it has shut off in parking lots and going down highway. Power steering is gone and its scary to pull of side of road when some roads don't have much to work with or going at highway speeds and losing all power.
Vehicle power failure while moving on three occasions. Vehicle loses all power including steering. Have already replaced several sensors and the PCM with no success. Very hazardous to me and all motorists around me.
- Waterford, MI, USA
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The tipm has gone up with less than 100,000 miles on the truck and its very costly also I have to keep replacing the blend door actuator I have done this like 4 times its a lot of money and a hassle why havent these things been recalled
There was a clicking noise behind the dash of my truck. Took it in to get it looked at and it was the actuator behind my HVAC that needed to be replaced. After some research I found there was a recall the K17 that had been done that was suppose to fix this issue apparently. After talking with the dealership and making calls to Ram they told me that it wouldn't be fixed for free due to the fact the K17 wasn't an actual recall and just a customer satisfaction letter. They quoted me at $1500 due to the fact the dash had to be removed to get to this actuator and suggested I replace all of them if I was going to have this fixed. I feel like this is wrong and they should fix it again. At this point I don't know what to do since the manufacturer told me it wouldn't be covered.
The front windshield seals on the sides are starting to come off. Worried that I can not drive on highways or interstate fearing that my windshield will fly off. Manor safety hazard.
2009 Dodge Ram 1500. When the vehicle was started, a ticking noise was heard from the exhaust manifold. The vehicle was taken to the dealer where it was diagnosed that both sides of the engine block hinges were fractured and needed replacement. The vehicle was repaired. The manufacturer was notified of the failure. The VIN was unknown. The approximate failure mileage was 80000
On June 9,2018 at approximately 10:20am I entered and parked in my driveway. The vehicle's shifter was placed into park and the engine was shut off. I exited my now parked vehicle and went inside at 10:21. Prior to exiting the vehicle the vehicle slightly rocks and the and the parking gear engages indicating the vehicle is in park. Moments later, 6 minutes at 10:27am June 9, 2017 the vehicle rolls backwards from a stationary position and struck the brick mailbox at the end of the driveway causing unrepairable damage to the mailbox. The vehicle sustained damage to the tailgate bumper and undercarriage. The neighbor across the street was outside during the incident and witnessed the event and notified me. The home security camera captured the above described of events. After notifying Fiat Chrysler automobiles I learned of a safety recall NHTSA recall # 17V-821 the brake transmission shift interlock. This safety recall may result in the following: The transmission may be shifted of the park position without a key in the ignition or a brake pedal application. This increases the potential for an unintended vehicle rollaway that may result in a vehicle crash or injury without prior warning. This is what exactly happened. The Fiat Chrysler automobiles investigations stated they were sorry and not responsible. This is absolutely absurd. ( the videos are in MP3 format and I can email them but not attach them to this form)
I called the dealership to schedule my recall repair. They told me I did not have any active recalls on my vehicle. After an unpleasant back and forth I was finally able to get a manager or "advisor" on the phone. The advisor determined that I did in fact have an active recall. This error was extremely unprofessional, unacceptable and could have endangered my life and the lives of anyone in my vehicle as the safety risk of the recall is "the loss of air bag and seat belt pretensioner deployment capability during a crash may increase the risk of injury or death." (NHTSA recall number17V-302). While this instance is the most egregious from a safety perspective, this is not the first time ourisman jcd of alexandra, va has been reckless or negligent with my vehicle and I would like to file a formal complaint. Errors like this could lead to myself or someone else getting seriously injured or worse.
My 2009 Dodge Ram gas tank almost fell off. The tank is held on by two metal straps with one side being attached by a T-style that fits into a T-slot in the frame.. the frame has rotted out at the attachment point and the strap has pulled out of the frame. The gas tank drops down and only has one strap securing it to the vehicle. The dealership or the factory has no solution for repair aside from replacing the frame (which is not covered under warranty). In reading the forums and NHTSA site, this is not an uncommon situation. A gas tank falling from a vehicle is a serious concern, not only for the driver/occupants but if it happens on a highway it may involve other motorists. A recall is needed.
2009 Dodge Ram 1500 there is a manifold bolt that is inferior/defective part dealership has admitted they know it is.. they are replacing atleast one a week. This bolt can break off and cause the motor to cease... warranty will not replace and this is happening to hundreds of people its in all Dodge forums... $400 + to replace this definitely needs to bd a recall only 50,000 miles on truck
Started hearing a ticking sound from my truck when starting it up, but mostly in the morning.took it to the mechanic shop and was told I had a manifold leak. They told me that the leak was due to four of the maniflold bolts had completely broken off the manifold for no reason at all. Upon doing futher research I've found that this is a common problem with a lot of other Dodge.
Vehicle will not shift out of park for up to 90 seconds. It happens randomly, and when it does decided to shift the break peddle may or may not be pushed.
Fiat/Dodge is refusing to honor their court order and buy my recalled truck back at fair market value plus 10% of original purchase price. Instead I was offered trade in plus 10% of that. I will not accept them trying to make a dollar off of their mistake. They are putting my families safety at risk every day they play this lowball game.
I bought my truck in 2010 and a year into owning the truck I started hearing a loud knocking sound and my HVAC started messing up, defrost or heat wouldn't work, it wouldn't blow where I told it to blow, etc...I called Dodge as there was a recall for this and they stated it was already fixed so I had to fix it on my own. I bought all the parts and 3 new actuators and had it repaired. Now, it's happening again. It's winter time and the defrost doesn't work and I shouldn't have to pay to have this repaired again, obviously something is wrong with how they are repairing these or a problem with the actual parts they are putting in. This shouldn't happen 3 times in one vehicle. There are many complaints about this online so it's not just my truck that's having this issue. I know Dodge is in another situation with recalls on the Dodge trucks and I believe the HVAC recall needs another look to see if these were not repaired incorrectly or have defaulted parts that we keep shelling out money for.
Takata recall my 2009 Dodge Ram at 45to70 mph when crossing abridge or hitting a small bump with either left or right tire my vehicle will jump to that side of the road ive had it to the Chrysler dealer, they said that nothing in loose or worn and hanent had any problems except with the 2500and3500rams doing these things, I love my Dodge but im afraid its going to jump over into incoming traffic and hurt me or some one else.what can I do?
A D V E R T I S E M E N T S
- Vicksburg, MS, USA