This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
the shifter began changing gears on its own. Before the recall came out my mechanic checked and there was no recall for this until 2018. I was never notified of the recall. Then on rear axle pinion nut. The nuts were installed without the proper amount of adhesive. Consequently, the nuts can loosen, and cause the rear axle to lock up, causing a loss of vehicle control. I was never notified of and the rear end came down while on the freeway. The fuel tank began leaking I repaired this before the recall came out. I submitted a reimbursement request they denied me stating my car was over 7 years old.
Gas tank straps causing fuel tank to drop from under truck. The Chrysler recall 18V160000 or U04 covers this problem but they tell me my VIN is not included in the recall.I live on the Outer Banks of NC and we at times have salt water standing on the side of the roads.and this is the same problem in this recall. I am Deputy Chief of the local fire department and we have 4 of the trucks and all have the same problem also. My truck has 150,000 miles on it and is well taken care of. This truck has a NC DOT inspection every year.
The fuel gauge does not work, hasn't worked in over 2 years we have broke down on the side of the road thinking we still had gas! very unsafe and very dangerous!
The contact owns a 2009 Dodge Ram 1500. While the vehicle was parked in the garage, the odor of fuel was present. Upon inspection, the contact noticed a hole in the fuel tank, which caused fuel to leak out. The contact indicated that the hole had been blown out of the tank and was the size of a tennis ball. The vehicle had been parked in the garage for months and had not been driven. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 206,000.
***note - I entered closest model year that your on-line form would allow.*** front fuel tank strap fell off of 2010 Dodge Ram 1500. I noticed the fuel tank hanging below the frame while the vehicle was parked in my driveway. I do not know when the strap came off. This is a known Dodge Ram 1500 recall for the same manufacturing date range of my vehicle (2010) in the state I live (Indiana) but not on my specific VIN number.
- Zionsville, IN, USA
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When fueling the truck, fuel overflows after the pump shuts off. This causes fuel to spill out onto the truck and ground. The amount is significant and leaves a pool of fuel on the ground. This happens at any gas station, at any pump regardless of time of day or season. The pictures I attached are examples I found on line that illustrate the issue exactly as I experience it.
Received a safety recal U04/NHTSA 18V-160. I took it to the local Dodge dealership in rome Georgia & was told they could not do the necessary repairs and would consult with Dodge company engineers and call me. They have not contacted me since it has been 3 months
The contact owns a 2009 Dodge Ram 1500. The contact received notification of NHTSA campaign numbers: 17V821000 (power train) and 18V160000 (fuel system, gasoline). The contact called Dodge of burnsville at 952-894-9000 (located at 12101 hwy 35W South, burnsville, mn 55337) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 Dodge Ram 1500. The contact stated that the straps that held the fuel tank were rusted. The dealer was not contacted. The vehicle was taken to an independent mechanic where it was diagnosed that the straps needed to be replaced. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was currently with the independent mechanic. The failure mileage was 120,000.
Due to poor frame engineering the front gas tank strap let go causing my gas tank to bounce up and down. The strap itself was pulling on the brake lines and causing strain. Dodge is aware of this problem but has not recalled for it as of yet. I noticed this problem when the vehicle was stationary. I feel this is a huge safety issue as the fuel and braking systems are both involved.....updated 08/02/17 updated 08/07/2017...updated 08/22/17
The front gas tank strap anchor has rotted away from the frame, and the fuel tank was hanging down in the front of the vehicle. If it made contact with the ground the gas tank will rupture and cause a fire. This is while the vehicle is in motion or stopped. Visited the dealer they said they never heard of this problem, though if you google it, this is a systemic safety issue with the 2009 Dodge Ram 1500. Something must be done before someone is killed or burned to death....updated 08/02/17
I noticed my front fuel tank strap hanging down and my fuel tank was hanging low. I found that the fuel tank strap had pulled through the frame because it was rotted at the frame.....updated 08/02/17
While driving I noticed a whining noise coming from under the vehicle. Upon inspection I saw the strap that holds the front of the gas tank had come loose and gas tank was falling off the truck. One side of the strap was still attached and rubbing against the drive shaft (causing the whine). The side of the strap toward the outside of the vehicle had pulled completely free at the anchor point on the frame. The anchor point was completely rusted and rotted requiring serious metal repair to reattach the strap and allow the vehicle to be driven safely again....updated 08/08/17
Fuel tank retaining strap detached from frame cross-member causing fuel tank to hang unsecured under vehicle causing potential catastrophic consequences! Dodge dealership states frame structure rusted due to bad design, manufacturer failed to design a moisture drain into the boxed frame which caused the strap attachment point to give away. Dealer states non-repairable ** non-driveable! Fiat Chrysler automotive customer assistance refused any assistance in rendering any type of resolution. No concern regarding possibility of having fuel tank falling from vehicle. I mentioned later year production of same model has a new designed cross-member. This substantiates a known failure/design flaw. I am requesting NHTSA to please investigate and issue a safety recall. A <7 year old vehicle should not have a frame structure rust to point of rendering vehicle unsafe and undriveable. Please help! needs addressed before someone suffers injury or worse. Also need help motivating manufacturer to right a wrong. Preferrably not at my (consumers) expense. Thanks [xxx] **have several more pictures, could only attach one for some reason** updated 08/11/17 updated 8/25/2017 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
I was driving my 2009 Ram 1500 home from work and I heard a noise from the back over bumps, and when stopping. I brought it into the shop the next morning and discovered the front of fuel tank was hanging down, this was due to the frame rusting out where the fuel tank strap attached. Also inspected was the frame where the rear strap attached is also almost rusted through. I did a search online and found out there was many owners with the same complaint
The frame rotted out were the strap for the fuel tank attaches to the frame causing the fuel tank to drop. I had to reattach fuel tank with a ratchet strap to drive the truck home. Updated 08/11/17
Fuel tank straps have rusted out only rust on whole truck Dodge will not cover. This is a manufactures defect and Dodge should be have to fix the problem at no cost to consumer....updated 08/10/17
My 2009 Dodge Ram 1500 gas tank almost fell out causing almost an explosion of tank. Reason: The tank is held in by two metal straps one side is attach to a frame bolt the other side of the strap is a T shape that slides into a T slot in the frame now what happen is the T section pulled right through the frame causing the tank to drop almost to the road the remainder of the strap was hitting the driveshaft causing sparks if the plastic tank hit the ground it could explode. Dodge rep had mention to me this is a common issue. So I think there should be a recall on this issue...updated 08/07/17
I heard a noise while traveling as if something had broke underneath the vehicle. I pulled over and looked underneath and could see the front fuel tank mounting strap had disconnected and the forward part of the fuel tank was hanging down only being held by the rear fuel tank mounting strap. Upon closer inspection I found that the front fuel tank mounting strap was intact but the its frame attachment point had rotted through...updated 08/07/17 updated 08/21/17
A D V E R T I S E M E N T S
- Clearwater, FL, USA