The contact owns a 2009 Dodge Ram 1500. While driving approximately 30 mph, a bouncing type noise was heard under the vehicle. When depressing the accelerator pedal, the noise would get louder, but the vehicle would not accelerate. The contact stopped the vehicle and discovered that the driveshaft was detached from the transmission and lying on the road. The vehicle was towed to the dealer. The cause of the failure was not diagnosed. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 69,000.

- Houston, PA, USA

My husband was taking our family to get school supplies when we heard a noise, I seen something come from under the truck ( he was only going 35mph) in the passenger mirror and I told him to pull over. Upon doing so he was having a hard time with the brakes but he managed to pull the truck into a parking lot. Upon examining his truck we seen that the drive shaft was split in half, his muffler was broken off and the drive shaft was stuck in-between my back brakes. He called Chrysler after looking up repairs and found out that there was a recall on his truck for this very problem with the bolt coming out. He spoke with a woman named helen (would not give her last name nor ext number) and she told him to have his truck towed to the dealership which he did. Today he is getting the go around and is being told that he had to pay for something that falls on the manufacturer. The general manger told him that the woman helen did not file it as a recall that it was a warranty issue. I don't understand why she did that and why they are acting like this. He did not receive anything in the mail about a recall on his truck. We later found out that what he paid for out of pocket for electrical was also a recall. No one has done an authorization to fix his truck nor have answers. My family could have been killed and others could have been killed of injured due these parts coming off his truck. I would like for my husband to get his truck fixed and be compensated for what he has paid for (towing, rental, and electrical work). If we have to go to news outlets to make sure this does not happen to any other family and to prevent someone from being killed and injured we will. I am very disappointed and dissatisfied with the way they are handling my husband. He already fought in the war and he don't need this stress. The recall number is N08.

- Kenner, LA, USA

The contact owns a 2009 Dodge Ram 1500. While driving approximately 45 mph, the rear wheels seized abnormally and the vehicle began to spin. The vehicle was towed to the dealer for diagnostics where the technicians advised the contact that the rear differential and drive shaft would have to be replaced. The contact stated there were other repairs performed to the vehicle but he was unaware of the exact repairs. The VIN was not available. The approximate failure mileage was 65,585.

- Carrollton, VA, USA