This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Dodge Ram 1500. The contact stated that there was an abnormal knocking sound underneath the dashboard. When the knocking sound stopped, the ventilation system failed and caused the defrost to fail. The failure recurred numerous times. The vehicle was taken to a dealer for diagnostic testing. The contact was advised that the air blend door and the actuators needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.
I have been informing gulfgate Dodge Chrysler Jeep Inc 7550 gulf freeway houston, tx 77017 (281)477-6767. Of the recall on the rear axle pinion since 2013 and we as of today haven gotten it taken care up. No one has call to follow up. We have been calling them all we receive is we will call when we get some in. I will be keeping this as a record of complaint in my files. If the vehicle gets damage and the cause is of the part not being replace with be a huge issue with us. I will not in the future buy any other vehicle from gulfgate Dodge nor will I refer them to anyone.
- Houston, TX, USA
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- Macomb, IL, USA