This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Started vehicle and the following lights on the dash were lit airbag, traction control, esp bad, antilock brake, and the wipers wouldn't work, also the power outlet that only run when the key is turned, I drove the vehicle and all fore mentioned items went back to normal. This has happened on several occasions and the length of time they are lit/ not functioning varies from a couple of.minute to a couple of weeks.
The contact owns a 2009 Dodge Ram 1500. The contact stated that the heater, defroster, and air conditioner malfunctioned. In addition, the transmission failed while the vehicle was turning into a driveway. The vehicle was towed to butte's mile high Chrysler Jeep Dodge Ram (3883 harrison ave, butte, mt 59701, (406) 565-4410) and repaired under warranty. The contact had to pay for a loaner vehicle because they exceeded the mileage limitation due to the distance from their home to the dealer. The contact also stated that the headlight switch did not activate the headlights; therefore, the contact had to use the high beams. The contact repaired the headlights themselves. The heater and air conditioner were not under warranty and were repaired by the contact, but the failure recurred. The manufacturer stated that there were no recalls on the vehicle. The failure mileage was 76,000.
I have had the totally integrated power module replaced twice now due to failure. Apparently this is a very common issue in Dodge. It has caused my window defroster, wipers, door locks and windows randomly not to work. Pretty much anything electrical. My passenger airbag goes on and off, regardless of whether or not someone is in the passenger seat. My ABS brake system has been malfunctioning and locking up on me. This has been a huge safety issue when there's cold weather or rain and all of a sudden my defroster or wipers arent working or my turn signal is cutting out. The tipm on other Jeep and Chrysler products have been recalled. I don't understand why Dodge hasnt issued a recall. This needs to be investigated farther.
The contact owns a 2009 Dodge Ram 1500. While driving in inclement weather, the contact attempted to activate the defroster, but the air conditioner failed to function without warning. The vehicle was taken to saint marys Chrysler Dodge Jeep Ram (located at 1237 million dollar highway kersey, pa) where it was diagnosed that the vehicle operated as intended. The manufacturer was not notified of the failure. The failure mileage was approximately 115,643.
- Penfield, PA, USA
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While driving in a rain storm with my three children my windows fogged up preventing me from seeing the road. I had to drive with the windows open in the cold rain so I could have limited visibility. I researched the problem and called the Dodge recall 17 number. I figured it was a broken actuator that keeps the air from changing direction. Dodge told me it would be covered if it was part of the recall. The dealer told me it wasn't the actuator and it was the air blend door. The dealer said it would cost $1,500. To fix it. I told them I cant afford it. I looked at the problem and the actuator is broken. Its a $25 dollar part and they want to charge me $1,500 to fix it.
There is a problem with everything electrically related to the truck. The headlights stay on, I have to disconnect the battery to get them to go off. The windshield wipers constantly remain on. The interior lights, door locks, windows, seats, heat, A/C, radio, dash lights, etc do not work. Once the truck starts, all of the dash warning lights come on. (check engine, ABS, low windshield wiper fluid, voltage, low oil pressure, etc) the truck is not safe to drive and is a hazard to my family.
Passenger side headlight intermittantly fails, but bulb is ok. Windows intermittantly roll themselves down. Key(fob) gets stuck in recepticale. Passenger side windshield sprayer does not spray water.
Totally integrated power module (tipm) has been dangerous. All four windows went down while truck was unattended and locked several times. We replaced the expensive tipm and car stopped doing that. A few months later, we found out that just one electrical item can cause the entire tipm burn out that affects almost everything in the car. For us it was the backup camera that had a short. It caused air bags, seat belt safety, windshield wipers, defrost/fan, backup camera, locks not to work. Dealership had to replace tipm again. We also believe the tipm may have had something to do with our transmission locking into gear.
The heater/ac control module went out on the vehicle. I brought it in to my mechanic on 9/24/15 he checked with the dealer they said the part is on back order and there are 59 back orders of this part in front of mine. They said it would be in on 11/9/15. On 11/9/15 my mechanic inquired and found the part delayed now until 12/2/15. This is a crucial element as I do not have defrost capabilities and the automatic lights do not come on. In rainy weather and now as we are hitting winter this is a safety hazard. For T here to be 59 of these parts on backorder tells me there is an issue with this part. The 2009 Dodge Ram has had quite a few serious recalls. I wanted this to be out there so NHTSA knows the customer service Dodge isnt providing their customers or their lack of regard for this safety issue
Defroster does not work, blower emits air (cold) but only to floor. Loud popping noise from air box, found actuators were malfunctioning. Nearly caused collision with oncoming traffic. Contacted Chrysler for recall status and they claimed truck was under this recall, however truck had been inspected and found to have no problems with regards to air box actuators. I subsequently found out from a nameless Dodge technician that they were instructed to engage air systems for the inspection and if no apparent malfunction is found they were to pass the recall and write it off. I am outraged that yet another corporate entity is preying on american consumers and getting by with it, while claiming to stand behind their product and it's engineering. I asked Chrysler what repair was needed. They replied" air box circulation doors bad. Would need box removed and replace 5 actuators and doors. Cost would be $800 to $1000 dollars. This is a safety issue 3/4 of the year. I now have been notified by Dodge of another recall for my truck regarding the axle pinion nut. I believe this recall will receive the same attention they gave to my air box issue and therefore am attempting to take action with this complaint. Will someone please make these corporate penny pinching sobs stand up and take responsibility for their poor engineering!!!!
On 3/30/15 my Ram truck exhibited the condition described in the K17 (reprogram HVAC control head and inspect/replace actuators) recall. This recall was created to eliminate the possible malfunction of the HVAC system to properly defrost/defog the windshield. It involves updating software and replacing mode door actuators. The plastic actuator gears can easily be broken when the control head sends the wrong signals to open and close the mode doors. At the moment, my defroster/heater is not working and when I first start the vehicle, there is a series of knocking sounds for several minutes as the malfunctioning system goes through its progressions. I took it in to my local Dodge dealer (gurnee) hoping that the recall would eliminate the condition. The mechanic replaced the actuators but could not get the system working properly. He said the control head is not working properly but the recall only covers the software update and not the replacement. From my research I have noticed that other Ram owners have encountered this potentially dangerous condition. If it was just a matter of the control head wearing out and not working, I would be okay with replacing it at my own expense. In my opinion though, it is not a case of 'wear and tear' but instead I believe it is a defective component. The faulty control head causes the breakage of the actuators and mode doors. People who encounter this problem in the winter are at risk of an accident due to the inability to clear their windshield. Drivers may even need to get their vehicles towed. I believe that Dodge should be responsible for repairing the system to its normal capabilities. That is what a recall is designed to do. This is simply a case of a previously recalled vehicle remedy not working as designed. I called Dodge customer support on 4/10 and talked to a rep that said the repairs would be my responsibility.
Driving on the highway in Washington state during a snowy day and the defrost started blowing cold air. Dealer seems to think it is a broken blend door. As I have researched it on the web it is a very common problem and very expensive to fix but since someone hasn't deemed it a safety issue there is no recall. I on the other hand see foggy frozen windshield and windows as a safety issue.
Started out with loud knocking noise in dash even when vehicle was shut off, then lost defrosters and dash vents a couple days later, problem has now been repaired by dealer under a 2010 recall. I took the vehicle in back in 2010 and this had been checked back then. I've read on carcomplaints.com where people had this same problem and were charged anywhere from $259-$1080!
Air conditioning and or heater blows air inside heating cooling system but doors to direct it to its destination do not open, defroster and heating system does not work, ice and snow block widow vision. Repairs have been fruitless. This situation began at the same time as the recall on it and has persisted since 2009. My latest trip for repairs have also proved fruitless and now have to pay a fee for repairs that do not work.
The tipm is going out. Causing all sorts of electrical issues. Heater fan stopped working, windshield wipers come and go, esp comes and goes, tow/haul comes and goes, rear window power comes and goes, 4X4 cant be turned on from time to time, airbag lights come on at will, esp/bas comes and goes, ABS comes and goes, rear sliding window comes and goes, all of this happens mainly below 32 degrees but van happen anytime. But below freezing is extemely dangerous because the windshield ices up on the inside with no heater fan! thermometer stopped working to. Im sure other thing but its to much to just remember off the top of my head. Fuel economy is terrible also 12-13.5 mpg while the problems occur. Normally is 17.1 mpg average still that is terrible. At test drive it was getting 20 mpg average.
I noticed about a month ago that my vehicle would make a popping noise just after starting it, regardless of defrost/heat being on or off. It would make this noise about 20-30 times and then stop. Approximately two weeks after, I noticed that it would also do the same thing 10-15 minutes after starting the vehicle. I observed that while the popping noise is occurring, the HVAC fan goes to a minimum setting and sometimes stays there after the popping has subsided. This includes the defrost. Now that cold weather has arrived, I have had instances of the windshield freezing up while the vehicle is in motion and reducing visibility to nothing. It was difficult to even get to the side of the road. After some research, I determined it to be one the HVAC door actuators. According to posts on the internet, this appears to be a common problem. 3 of the 5 of these actuators that exist on the vehicle are relatively easy to access, so I obtained one of these parts and replaced one of the three accessible parts (found to have stripped gears). After reassembling, the noise was still present. After, investigation, it appears that the one of the actuators on the back side of the HVAC housing has gone bad, also. The dealership has informed me that the only way to replace these is to remove the dashboard. They told me this would cost nearly $600. The dealer also informed me that all of the actuators have been superseded by "high torque" actuators, which means the manufacturer is aware of this problem. Thank you.
Blend door actuator failure. Loud knocking noise coming from inside of the dash, the result of stripped gears inside the actuator slipping. Plastic gears became worn and ineffective, causing failure in the blend door actuator. Safety is compromised when defrost can fail at any given time causing the driver to lose line of sight with the road and potentially resulting in an accident, and/or loss of life, limb, or eyesight. Needs recall immediately to correct malfunctions.
A D V E R T I S E M E N T S
- Pontiacpontiac, IL, USA