This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The rear power door locks do not work whatsoever in my truck. Trying to unlock/lock the doors in my truck with the key fob only operate the front doors. Trying to unlock/lock the doors with the front driver and passenger side power door lock controls only operate the front doors as well. The only way the back doors will lock/unlock is if it is done manually. When the doors are unlocked, the back doors do not lock when the truck reaches the speed that engages all door locks when in drive. The doors will not unlock when putting the truck into park. I could understand if one or the other is malfunctioning, but not both. This definitely indicates an electrical issue. This is a safety hazard. My children can get trapped in if they try to exit the vehicle in an accident, they could get kidnapped/assaulted if the back door locks were pulled up by them without my knowledge, my items could get stolen in my truck if its left parked and unattended, etc. Anything can happen with a huge number of scenarios. I have had many other issues with the truck as well that I will file separate complaints on each issue. (tipm electrical issues/no power to anything whatsoever with the truck, transmission shift solenoid, staying in 4th gear, tire pressure sensor flying out of the tire while driving 70 mph) this truck is a safety hazard to my families life as well as my own.
The contact owns a 2009 Dodge Ram 1500. While the contact attempted to exit the vehicle, the driver side door failed to unlock. The rear passenger side door also experienced the failure. In order to exit the vehicle, the driver had to use the key fob while inside the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 45,000.
The automatic door lock on driver side failed to engage at 15 mph. The passenger side did engage. Manually locking the driver side door resulted in failure to unlock when vehicle was shut down although the passenger side lock did successfully unlock. The door mounted locking button failed to lock the driver side door but did lock the passenger door. When manually locked, the door mounted locking button failed to unlock the driver side door. The remote control door lock will not operate the driver side door lock. Dealer service dept. Says this is not covered by warranty and I must pay to have this repaired.
Seatbelt in truck caught the door handle and locked so you cannot pull out more belt to get it off the handle. This also causes the door handle to be partially lifted which automatically unlocks and opens the door while the vehicle is parked or in motion. Even with the door cracked openas far as the belt will allow the belt will not release the handle and allow the door to open more then a few inches. If this was an accident a person could be trapped in the vehicle and not be able to get out without requiring additional equipment to cut the seatbelt or break a window. So far this has not been corrected on my vehicle we will take the truck to the Dodge dealer tomorrow for now no one rides in the passenger seat. I suspect the seatbelt will need to be unbolted from the floor to unhook the belt off the door handle. I do have photos available and the issue can be replicated on the drivers and passengers doors.
Passengers skin on right arm severely pinched just above the elbow when door lock post pulled the skin into the door panel as the automatic door locks actuated.
A D V E R T I S E M E N T S
- Grayson, KY, USA